Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10,501 reviews
Med MartSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 7,870 reviews with 5 stars · Clear filters
Need to know what kind of wheelchair works with the Firefly the one we have doesn't work ,but she was very helpful with everything else. The kind of wheelchair that works is rigid frame
By Brenda H.
Response from Med Mart· Mar 5, 2016
Thank you so much for your review and most importantly for your business!
I had a Medicare bed for three years which hurt my back. Med Mart customer service helped me with my order and upgraded the order so that I received an even better bed, the Invacare Carroll CS7 hospital bed. Med Mart sent their nice men to deliver and set-up the new bed and take down the old Medicare bed. Now I can finally get a good night's sleep. I highly recommend Med Mart to one and all!
By Maryann H.
Response from Med Mart· Mar 5, 2016
Hello again, Mrs. Hall!! I know this follow-up reply is a little late but I wanted to be certain to reply publicly as you left your review here. We have provided your note of appreciation to our drivers/technicians and you were an absolute pleasure to work with also they said! If we can ever be of assistance, even if only for advice to make life a little easier for you again, don't ever hesitate! Thank YOU for choosing us to work with, you're in good hands!
good service, prompt delivery. Highly recommended.
By Eleonore V.
Response from Med Mart· Mar 5, 2016
Mrs. Villarruvia, thank you so much for taking your time to review us and even more so for providing us with your business. Your in good hands with us and we look forward to being able to help you in the future! Thank YOU!
Needed a bedside potty, It was delivered in a few days. The price was good too. The one thing I don't understand is if they can sell it for the price I got it for online, why not offer it for that price in the store too. I would do business with the online again, if time allowed for delivery....
By Patti
Response from Med Mart· Mar 5, 2016
Thank you, Patti for your review! We're working out all the logistics with our store sales and online sales, inventory, pricing, etc. We appreciate your feedback tenfold and hope to soon have resolution in regards. Don't hesitate to reach out to us for any of your equipment needs or even advice on making life a little easier for you and/or your loved ones. Thank YOU for being our customer!
Excellent product. Excellent price. Excellent customer service. Everything about this purchase was great.
By R. L.
Response from Med Mart· Mar 5, 2016
Excellent!! We super appreciate you taking your time to review us and even more so for being our customer! Thank YOU, YOU, YOU!!
Fast delivery, item in good condition, item works perfectly.
By Tatyana S.
Response from Med Mart· Mar 5, 2016
Thank YOU, thank YOU, thank YOU!!
Med Mart did what others couldn't do. After ordering a Flex-A-Bed Through another EMed supplier and being disgusted with their lack of service and answers for 2 months, I cancelled my order and re-ordered through Med Mart. Ordering was easy over the phone, with little to no wait time on the phone, 6 days later, I received not only an email, but a phone call from Med Mart that my bed had been shipped. Later that day, I received a call from the white glove delivery service to set up a delivery and set-up appointment. The next day, my bed was delivered and set-up. On top of all of this, Med Mart saved me $258 compared to what I was going to pay the other supplier. If you're looking for durable medical goods, I definitely recommend Med Mart without a doubt.
By Leeann W.
Response from Med Mart· Mar 5, 2016
It was an absolute pleasure working with you and being able to accommodate your needs that others fell short of for whatever reason. We're in the right business for the right reasons and that main key point is to make your life a little easier! Thank you for entrusting us with your business and we're always a call or chat away! Thank you for your business and lovely review!
We received our lift in a very timely manner. We love the lift!!
By John K.
Response from Med Mart· Mar 5, 2016
We really appreciate you for being our customer! Thank you taking your time to review our services!
