Have not received purchase yet
Have not received purchase yet. Will comment when items arrive
By Jean
Response from Med Mart· Jan 5, 2021
We look forward to your review once you have received the product!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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10,501 reviews
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One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 344 reviews with 2 stars · Clear filters
Have not received purchase yet. Will comment when items arrive
By Jean
Response from Med Mart· Jan 5, 2021
We look forward to your review once you have received the product!
Ordered 2 items. Never received shipping confirmation. Days later received one item. Contacted customer service by email. Never received a reply, but days later received the second item. Not impressed!
By Hai Tri C L.
Response from Med Mart· Jan 4, 2021
We apologize this important information was not provided. We pride ourselves in our customer service and strive for 5 star reviews. We hope that you are satisfied with the product you purchased. Thank you, MedMart
Hello I ordered from Med Mart because the pricing was a great price. The order stated it would ship in 1 to 2 business days. I ordered my wheel chair the first of Dec. 2020. It is the 29th of Dec. and still have not received the wheelchair. Not good business.
By Patricia
Response from Med Mart· Dec 30, 2020
Patricia, We are sorry you have had an unsatisfactory experience. Please call our customer service representatives so we can look into this further and hopefully resolve this timely. We hope we can assist you again in the future and earn your 5 star review.
Ordered a hospital bed which said it would ship the next day. After a week, I sent an email to the company to inquire about when the bed would ship. Received no response so I called the company. Miraculously the bed shipped that day with a delivery date of 4 days later. It’s now past the delivery date and still no bed. Very disappointed.
By JDiStefano
After weeks of waiting we received scooter as ordered, but it was extremely frustrating communicating with them. The nametag was misspelled and I emailed them for a correction, but several weeks have passed after that email and I still have no response
By Sofus
Had to call several times to find out a delivery date. Never received an email of a tracking number.
By Danny C.
Still have not receive the item I ordered. Med Mart sent the wrong item and not what was originally ordered. No instructions on the return of the wrong item to Med Mart.
By Thomas C.
the chair is high and uncomfortable to sit on
By Sunil M.