Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10,501 reviews
Med MartSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 697 reviews with 4 stars · Clear filters
Very nice. Not as informative as i would like. They looked up everything, as i could have. Asked about my car and after receiving everything my car could not hold weight. Now i have to get a new car. They said car would be fine.
By Jill
Response from Med Mart· Jul 29, 2026
Thank you for your feedback, please let us know if we can be of further assistance.
She really didn't know about measuerments of equipment, .
By Richard L.
Response from Med Mart· Jul 29, 2026
Thank you for your feedback, although I am sorry you did not feel confident in the information provided. We take pride in our product knowledge. This is not the typical feedback we receive, and we will look into this further. Please let us know if you need further assistance.
I got the correct replacement part.
By Glen P.
Response from Med Mart· Jul 20, 2026
Wonderful-we are so glad we could get this out promptly. Thank you for your review!
Very easy to purchase. Just couldn’t find the width to make sure it fit perfectly in and out of doors
By michael M.
Response from Med Mart· Jul 9, 2026
Thank you for your review, we are here to help with those questions if/when needed. We appreciate your business and review!
The customer service rep was really great - friendly, professional, had the information I needed. Negative was the phone connection was really bad and made it difficult to hear and was more cognitively exhausting than it needed to be because of that. Since I made a call right after to someone else and the connection was fine I’m assuming the problem was on their side
By T.
Response from Med Mart· Jul 9, 2026
Thank you for the feedback, I understand your frustration with connectivity issues, "can you hear me now" :) Thank you for your patience and we will look into this to ensure this is resolved.
They had multiple product choices and the staff helped selecting what was needed.
By ROY C.
Response from Med Mart· Jun 29, 2026
Thank you for your review, we truly appreciate it! Please let us know if we can be of further assistance.
Order lady , Stacy, was very helpful regarding my purchase. Hope the rest of the transaction goes as well.
By Thomas T W.
Response from Med Mart· Jun 14, 2026
Thank you for your feedback, we are so glad the ordering process was seamless! Let us know if you need anything further.
Everything went well, but unable to communicate thru chat option.
By Jeanne B.
Response from Med Mart· Jun 15, 2026
We are sorry you had issues with the chat function, but are glad you were able to place your order. Please let us know if we can be of assistance.
