Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10,501 reviews
Med MartSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 387 reviews with 3 stars · Clear filters
Too much confusion. Should just have placed my order and not tried to use the payment plan offered.
By CARL D.
Response from Med Mart· Dec 9, 2021
Carl, I apologize you had trouble with Klarna, we want the purchasing experience to be as easy as possible. We appreciate your feedback. Thank you, MedMart Team
have to wait a long time to get my scooter so I really can't review..
By James S.
Response from Med Mart· Nov 29, 2021
We hope that once you receive your item you will be satisfied and will reconsider your review. Thank you for your business! MedMart Team
THEY DO NOT PROVIDE ANY TRACKING INFO. THIS IS A LITTLE FRUSTRATING BECAUSE OF NEEDED SOMEONE TO BE HOME FOR DELIVERY. EVERYTHING ELSE WAS GOOD
By Pamela B.
Response from Med Mart· Nov 29, 2021
Hi Pamela, Thank you for your feedback. Tracking should be emailed to you as soon as it is available. I will certainly look into this to ensure there is not an issue on our end. Thank you for your business! MedMart Team
Takes to long to receive item.
By Oliver D.
Response from Med Mart· Nov 19, 2021
Thank you for your feedback and your patience. As I am sure you are seeing elsewhere-all businesses are battling delays in production and freight/shipping. We appreciate all of our customers patience as we navigate these challenging times. We know how important the equipment we sell is for our customers, we are doing everything we can to give accurate lead times and increasing communication with our customers. Thank you, MedMart Team
The Shower Buddy arrived quickly. Putting it together was a challenge. We ended up watching You Tube videos to get it figured out. The chair is rather high for a short person and I struggle to get my husband into it. I wish the foot rest was bigger so I could keep his feet on it while I try to hoist him back onto the chair. We will need to use it a few times to see how it goes.
By Rebecca
I hope it is the product we need. Did not like to have to buy warranty. This seems to be a product that should have 3 or 4 years life.
By robert C.
Response from Med Mart· Nov 8, 2021
Robert, Thank you for your feedback. This product does come along with a manufacturer warranty (link below), but the added protection plan is always a plus to cover you even further on a larger purchase like this. https://medmartonline.com/human-floor-lift Thank you, MedMart Team
I didn’t got the discount for first buyer for 6% And yet they don’t tell me when I am getting the bed
By Nili M.
Response from Med Mart· Nov 2, 2021
Nilli, It appears you spoke to a representative on 10/29 and they agreed to honor the 6% discount. I will ensure this adjustment was made. During that same call, you were informed of the ETA of this product, delivery is scheduled for 11/3. Thank you, MedMart Team
I hope this isn't a scam. I gave them a lot of money and no product. I understand the supply chain challenges but a little communication along the way would be nice. I gave three stars because I am still hopeful of delivery, but am growing concerned.
By Tonya P.
Response from Med Mart· Oct 27, 2021
Hi Tonya, I can assure you this is not a scam, we are a reputable company based out of Cincinnati, OH. I see that you have been in touch with a representative about other options of scooters that may be able to get to you faster. Please stay in touch with them so we can get this remedied ASAP. I hope once you receive your item, you may reconsider your review. Thank you, MedMart Team
