Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10,501 reviews
Med MartSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 7,870 reviews with 5 stars · Clear filters
The communication from the beginning to the end of the process was amazing. We received our product to it's destination--- our son's residence without complication. The staff that assembled the bed were professional and informative.
By Victoria D.
Response from Med Mart· Aug 24, 2026
We are so glad you had a positive purchasing experience. We truly appreciate your review and business. Please let us know if we can be of further assistance.
I contacted customer service regarding a missing part on the equipment I purchased. Within a two or three days I received my missing part via overnight delivery. Great Service!
By Eric M.
Response from Med Mart· Aug 24, 2026
Thank you for your kind words! We make every effort to provide exceptional customer service and appreciate your feedback.
Easy to navigate web site. Fair pricing. Quality products.
By T F.
Response from Med Mart· Aug 24, 2026
Thank you for your kind words and feedback. We appreciate it!
Kristen the representative who advised me on what to buy did a very good job. She was knowledgeable, very nice and just had an approach to her voice that made you feel very comfortable in what I was purchasing!!! Thank you Kristen
By Linda M.
Response from Med Mart· Aug 24, 2026
Thank you so much for your kind words and 5 star review! We make every effort to provide the best customer service to all of our valued customers. We will pass your comments on to Kristen.
Very polite and professional.
By Monique A.
Response from Med Mart· Aug 24, 2026
Excellent! I am so glad we were able to assist and meet your expectations.
Service was amazing, friendly, fast and they made sure I got what I needed. Highly recomended!
By RIVELINO A A.
Response from Med Mart· Aug 24, 2026
Thank you for your kind words and 5 star review! We take customer service very seriously and will pass on your review to our team.
I called yesterday and asked a question of Kristin and she simply said that in order to confirm my organization’s tax exempt status I should call MedMart directly when I was ready place the order. I called today and the process was seamless. Kristin was great!
By Tracy L.
Response from Med Mart· Aug 24, 2026
Thank you so much for your kind words and 5 star review of Kristen! We make every effort to provide the best customer service and we're glad we met the mark with you!
Stacy was great.
By Juan B.
Response from Med Mart· Aug 24, 2026
Thank you so much for your feedback! We appreciate your kind words and 5 star review
