No product reviews on a #1 selling…
No product reviews on a #1 selling item? Seems dubious.
By George
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10,501 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 387 reviews with 3 stars · Clear filters
No product reviews on a #1 selling item? Seems dubious.
By George
A part is missing and it is impossible to get you on the phone. The part is desparately needed for the patient . The bed is not adjustable without the part. The bed was not easy to put together. Very dis appointing so far
By Gertrude C.
I was waiting to receive my order to wright a review.the price not too bad, waiting longer than I was hoping.this is all I can until I receive and put the lift into use.
By WILLIAM B.
Response from Med Mart· Jun 21, 2023
We hope that you are satisfied now that you have the product and may reconsider your review. Thank you, Medmart Team
I will never order anything like this again I dislike this chair just that much I'm to short for it but it's hard to find one with the weight capacity with out it being on line.thanks Pennie
By Pennie J.
Liked the welcome discount. Disliked trying to remove an item from my order. Was difficult. Finally had to scrap the order and start anew. A bit frustrating.
By Mary L.
Response from Med Mart· Jun 21, 2023
Our customer service team is always happy to help with requests like this. Please feel free to call us if any other issues arise so we can assist to ensure a smooth checkout process. Thank you, Medmart Team
I had to call store today because I got no confirmation or acknowledgment of my order. After speaking with customer service I then received all the comm
By Mary M.
Customer service is all but non existing. I tried the link to chat about 5 or six times. 4 times I started in queue position 1. Each time I waited around an hour, before finally giving up! I never did connect or have Customer service acknowledge me. Finally I got through on the phone and found out the "personalized" emails with discount codes were a formletter, so no discount. Then I made the purchase and was told I could pickup. I drove 80 miles in a horrible storm and was told the bike isn't processed and will have to repeat the same situation tomorrow
By Gary H.
Your website was difficult. I was unable to use PayPal or Amazon - it would only accept a credit card. I was given a discount but it was not applied in my purchase the item I ordered I needed and I Drew tired of navigating the website purchase.
By Koni P.