Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,375 reviews
Medical MegaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
All your medical supplies in one place!Choose Medical Mega for your #1 Ostomy supplies store. Our competitive pricing and committed customer service make shopping with MedicalMega a pleasant experience. Buy Ostomy supplies and Ostomy pouches from all brands, including Convatec and Hollister in stock. All for Very Low Low Pricing.Whether you're a new Ostomy patient or you've had an Ostomy for years, today's Ostomy products are here to help you live your life to its comfort. All of our Ostomy brands, including Convatec and Hollister, will provide you with the confidence that you need to manage your Ostomy and maintain your good health.So go ahead and live your life with MedicalMega, and live it fully.
Medical Mega (medicalmega.com) has 3,375 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
3,375 approved reviews, newest moderated first
THANK YOU, I BOUGHT 15 MEDENA CATHETERS...I HAVE A K-POUCH OSTOMY...THERE ARE NOT MANY OF US...YET WE NEED THEM TO LIVE.... WITHOUT A RX!! WHICH I DO NOT HAVE, I LIVE IN ARIZONA, HAD SURGERY AT CLEVELAND CLINIC... NOT WHAT I WENT IN FOR, SO THANK YOU, MEDICAL MEGA(MAGA) OOOPS!! :)
By Anita
Response from Medical Mega· Jul 17, 2023
Thank you so much for your positive rating for your recent visit to Medical Mega.
Very great service and fast delivery!
By Daniel R C.
Response from Medical Mega· Jul 17, 2023
Thank you so much for taking the time to leave us a rating, Daniel!
I paid for next day shipping and it came 3 days later , also the bags didn’t stick I had to use a new bag everyday
By Crystal S.
Response from Medical Mega· Jul 18, 2023
Hi Crystal, thank you for taking the time to give your feedback. We're sorry to hear about the late delivery of your supplies. A representative of our Customer Engagement Team has attempted to reach you in regard to this matter. Please reach out to us at [email protected] or by phone at 718.208.4380, and we will certainly do our best to help.
Large Inventory, Decent prices, Easy order, fast delivery! I have never been disappointed!
By JWN
Response from Medical Mega· Jul 13, 2023
The team here at Medical Mega is thrilled to receive such great rating, thank you.
In time shipping and fast service
By Carol F.
Response from Medical Mega· Jul 12, 2023
Thank you so much for your positive review, Carol. We look forward to serving you again soon.
I received test strips without the code chip included in the box which rendered the strips useless. After 24 minutes on hold with Esther I was advised that the manufacturer would reach out to me and I should expect to get replacement strips the next day. The manufacturer did finally call and advised me that the purchase was considered "unauthorized" so they would not stand by the mistake. Back to customer service I was told that strips would be mailed out ASAP. Five days later I still have no strips. I went to the lab to have the INR drawn and it was high. Now I am awaiting a new system from another medical supply company. Total disregard for the health and safety of the customer. Shameful!!
By customer
Response from Medical Mega· Jul 13, 2023
We're sorry we didn't meet your expectations. We strive for a consistent and high-quality experience. A situation like this doesn't happen often and so we take this very seriously. A member of our team has attempted to reach out and help resolve this issue. Please feel free to reach back out to us and we will do whatever we can to help.
Great availability, great price and rapid delivery.
By Donald S.
Response from Medical Mega· Jul 12, 2023
We are so grateful for your review. Thanks for sharing your rating with us and the community.
I always have a great experience with both customer service as well as my orders. Everything is always packed very well, arrives in a very timely manner and exactly what I ordered, without exception. Medical Mega is the only place I would order my medical supplies. The young lady who helped me today in customer service was helpful, polite, professional and knowledgeable. I've even told my doctor of Medical Mega so that she can recommend to her other patients.
By Jackie M.
Response from Medical Mega· Jul 12, 2023
Jackie, thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
