Medical Guardian is outstanding.
Medical Guardian is outstanding in their responsiveness. Everyone I have spoken with has been knowledgeable and very pleasant. How do you find and hire so many pleasant employees ? Amazing !
By Ken S.
Monday, November 9, 2026 · Customer reviews of US businesses

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1,456 reviews
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Medical Guardian’s mission is to provide an affordable and reliable medical alert service to all those who wish to live an independent life, regardless of their limitations. Whether our customers are looking to remain safe in a medical emergency such as seizures, stroke, or heart attack, have limited mobility, are at risk of falling as they age, or are afraid to live alone because of home invasions or fires, Medical Guardian guarantees to be there to protect them.
Medical Guardian (medicalguardian.com) has 1,456 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
1,456 approved reviews, newest moderated first
Medical Guardian is outstanding in their responsiveness. Everyone I have spoken with has been knowledgeable and very pleasant. How do you find and hire so many pleasant employees ? Amazing !
By Ken S.
THE SPEEDY RESPONSE TO ME AND NOTIFYING MY SON GAVE ME MUCH NEEDED COMFORT AT A DISTRESSING TIME.
By dolores
Great service and product
By Richard Guy B.
I haven't had to use my Guardian yet (thank heaven), but I feel safe when I'm wearing it.
By Shirley S.
Haven’t really had to use for help. However, when I tested, it works fine.
By Sandra C.
The reason for my 2 star review is based on my decision to not accept fall notification. To have to pay $10 more is, to me, having to pay twice. Why else would I pay $40/mo for help when I’ve fallen if not to get help when it’s needed? At best, I see their business model as a sham to entice seniors to pay for something that is already an essential reason for the subscription.
By Jim C.
My mom is 96 and she cannot hear. Usually someone is with her at all times but she hits the button when she goes to her room or the restroom. I respond quickly and the operators are so nice. If I am home for awhile they will contact me right away. Both mom and I feel protected
By Cindy M.
Great service
By Charles S.