Fortunately there have been no…
Fortunately there have been no emergencies but the testing has gone fine.
By Bettina
Response from Medical Guardian· Jul 23, 2026
Thank you for trusting us, Bettina!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
1,456 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Medical Guardian’s mission is to provide an affordable and reliable medical alert service to all those who wish to live an independent life, regardless of their limitations. Whether our customers are looking to remain safe in a medical emergency such as seizures, stroke, or heart attack, have limited mobility, are at risk of falling as they age, or are afraid to live alone because of home invasions or fires, Medical Guardian guarantees to be there to protect them.
Medical Guardian (medicalguardian.com) has 1,456 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
1,456 approved reviews, newest moderated first
Fortunately there have been no emergencies but the testing has gone fine.
By Bettina
Response from Medical Guardian· Jul 23, 2026
Thank you for trusting us, Bettina!
The patience of the interviewer.
By Patricia B.
Response from Medical Guardian· Jul 23, 2026
Thank you for sharing, Patricia!
I have never had to use guardian, but they are always there for you.
By Clayton
Response from Medical Guardian· Jul 23, 2026
So glad we can always be there for you, Clayton!
There have been two mistakes that were not mine and each was handled very well. I do have a concern- what do I do when I go out of state and can not tell your company that i will be away.
By Elaine D.
Response from Medical Guardian· Jul 23, 2026
Hi Elaine! Glad to hear you've had a great experience so far. If you're traveling, you can either update your address in your My Guardian Portal, or give us a call at 1 (800) 313-1191 to let us know! When you get home, you can adjust your address back the same way.
very satisfied - helps build confidence
By Robert N.
Response from Medical Guardian· Jul 23, 2026
Thrilled to hear you feel confident with your device, Robert!
Easy to use, reliable and done very professionaly.
By David G.
Response from Medical Guardian· Jul 23, 2026
Thank you for your kind words, David!
timely notification on events as they occurred
By Andy
Response from Medical Guardian· Jul 23, 2026
So glad you've had a positive experience so far, Andy!
Good response.
By Lisa M.
Response from Medical Guardian· Jul 23, 2026
Thank you for sharing, Lisa!