Medical GuardianReviews of medicalguardian.com

Easy to dock Easy to check status on iPhone Lightweight to wear

Easy to use and quick response.

system seems to work well, Only had one contact with Medical Guardian. sister accidently hit alert when she didn't your rep called me immediately.

Had the mini for a month. I am a very active 65 year old and got this device use to my husband’s inability to discern an emergency. So I feel like I have someone who can react immediately to an emergency, if necessary. Clipped the device INSIDE my pocket while working my acreage. An hour later - it was missing. Assume the clip failed. Called MedicalGuardian to replace. I was going to be charged full price for a replacement, i.e., not the 75% off for new customers. So I advised that I would be closing the account. Three agents and 26 minutes later after having been put on hold forever, I finally got a human being to close the account. I have the funds to purchase a new one at full price, but after the customer service experience - I decided to give my funds and loyalty to another company.

Michael was very patient as he directed me on what to do. The problem was corrected.

Good working product that I wear everyday

We feel so much better knowing that if our mom fell she would immediately be connected to a person that would send help and get in touch with us.

The Medical Guardian button was there when my mother fell and it worked as needed. They notified the family members that an emergency was taking place and they notified local 911. The only critisism is that local 911 took a long time for them to get to my mother. She was on the floor over 30 min. Not sure if that is because of their response time or the time it took for the Medical Guardian agents to notify 911.