Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,456 reviews
Medical GuardianSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Medical Guardian’s mission is to provide an affordable and reliable medical alert service to all those who wish to live an independent life, regardless of their limitations. Whether our customers are looking to remain safe in a medical emergency such as seizures, stroke, or heart attack, have limited mobility, are at risk of falling as they age, or are afraid to live alone because of home invasions or fires, Medical Guardian guarantees to be there to protect them.
Medical Guardian (medicalguardian.com) has 1,456 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
1,456 approved reviews, newest moderated first
I like the company and they are very responsive. My charge barely lasts two days which is frustrating!
By Jane F M.
Response from Medical Guardian· Jun 25, 2026
Hi Jane! Thank you for your kind words. You can give our team a call and we can see if there's anything we can do to help with the battery life!
You failed to activate my request to my only contact who would answer in a timely manner. I have tried to talk with your office about this and have been told someone would return my call....but they have not. As I told your staff. Minutes matter when you are in an emergency and someone failed me on that 3AM call.
By Cheryl
Response from Medical Guardian· Jun 25, 2026
Hi Cheryl. We're so sorry for that experience and would love to help you. Please give our team a call again, and we'll be able to assist.
I had accidentally set off the alarm and they called right away to my son and to me.
By Linda C.
Response from Medical Guardian· Jun 25, 2026
Hi Linda! Accidentally setting off the alarm can happen, but thrilled we could be there for you!
Quick response
By Dawn
Response from Medical Guardian· Jun 18, 2026
Thank you for your review, Dawn!
Having the medical guardian provides a freedom I could not experience without it. Knowing help is just a button press away, regardless of where I am provides immense comfort
By Robert M.
Response from Medical Guardian· Jun 18, 2026
Thank you so much for your kind words, Robert. We're honored to help you maintain your freedom and independence.
Abolutely trouble free repalacement of damaged goods.
By Engel
Response from Medical Guardian· Jun 18, 2026
So glad you had a positive experience! Thank you for your review.
Everything went well and still is.
By John
Response from Medical Guardian· Jun 18, 2026
Thrilled to hear everything is going well, John! Thank you for your review.
I’ve worn my Bracelet for 2 years since my wife died unexpectedly and also because I live alone. I never take it off. I urge young and Senior citizens to buy this device.
By Alan G.
Response from Medical Guardian· Jun 18, 2026
We're so glad you love your bracelet, Alan! Thank you for trusting us.
