Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,456 reviews
Medical GuardianSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Medical Guardian’s mission is to provide an affordable and reliable medical alert service to all those who wish to live an independent life, regardless of their limitations. Whether our customers are looking to remain safe in a medical emergency such as seizures, stroke, or heart attack, have limited mobility, are at risk of falling as they age, or are afraid to live alone because of home invasions or fires, Medical Guardian guarantees to be there to protect them.
Medical Guardian (medicalguardian.com) has 1,456 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
1,456 approved reviews, newest moderated first
Verizon canceled their life saving device. I checked around and found this device. Order it and I arrive right on time. Very helpful setup call and tested every device. Personal very helpful and friendly. I paid a yearly fee and have only to remember to check it out once a month. Very pleased with the device and service!
By Joseph C.
It is comforting to have this system...I fall down real good unfortunately...:0(. So it is good to have this around. I did fall a few weeks ago and their response was right on time.
By Dolores H.
The service is responsive and the operators are professional, but the fall detector is so sensitive that it makes it virtually useless.
By Dirk H.
The problem we have with Medical Guardian is sometimes the beeper accidentally goes off and the machine is in another room so it is hard to get to it in time to tell the operator you are OK.
By Mary E H.
Great customer service, direct shipping
By Tim M.
The customer service with this company is outstanding! I could not be more pleased with how helpful everyone that I encounter is. I love knowing that I am protected, have no contract and did not have to pay any upfront fees. Every time I call, I speak with the most helpful people. Thank you Medical Guardian!
By Lenore E.
not had to use the system thus far.far.
By Louise D.
Medical Guardian is just what my mother needed with the best service & price out there. I did a lot of research before choosing Medical Guardian & I am very happy with my choice
By Jackie H.
