When I heard about this company
When I heard about this company, I was sure it would work. I have sensitive, combination skin (40+) with early-stage rosacea. I received emails about some products, paid £300 for my order, and waited impatiently, hoping that my face would be treated properly and return to its normal color. I think how she looks is important to every woman. I was extremely disappointed after using these products for a while; my face turned burgundy! How could someone spend so much money and get such results???????????? I simply threw my money away!
By Natalia Z.
Response from mederbeauty.com· Jul 6, 2026
Thank you for taking the time to share your experience. We are truly sorry to hear how disappointed you were, especially after placing so much hope in the products. We understand how upsetting it can be when your skin doesn't respond as expected, particularly if you are managing sensitive skin and early-stage rosacea. While our formulations are developed specifically with sensitive skin in mind, every individual's skin is unique, and reactions can be influenced by many factors, including the current condition of the skin, other skincare products, environmental triggers, and the suitability of a particular routine. We would genuinely appreciate the opportunity to learn more about your experience, including which products you used and how they were introduced into your routine. Our team would be happy to review everything with you personally and help determine the best way forward. Please don't hesitate to contact us directly at [email protected]. We would very much like the opportunity to assist you.