Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Quick service and prescription at 8:00pm on a Friday night.
By JOHN K.
Response from MDLIVE· Jan 30, 2020
Hi John, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
Thank you for your help
By Cayce W.
Response from MDLIVE· Jan 30, 2020
Hi Cayce, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
It was outstanding better than going to the Dr office
By Alan W.
Response from MDLIVE· Jan 30, 2020
Hi Alan, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
The site claims to treat sore throat we called presented with signs and symptoms of a sore throat provider insisted on a lab confirming strep throat. When asked what treatment would be indicated for sore throat, without strep test confirmation, I was told to drink fluids and rest. This is ridiculous. What is the point of seeing a video doctor if they insist on lab tests to diagnose & prescribe meds.
By Fatima V.
Response from MDLIVE· Jan 30, 2020
Hi Fatima, we're sorry you did not receive the help that you needed with MDLIVE. We continuously take into account feedback from our customers so that you may better access our service with ease. If you would like to provide us with more feedback on your experience, please contact our customer service number at (800) 400-6354. We hope you're feeling better.
MDLIVE is convenient, easy to use, affordable and saves time. I love not having to go sit in a medical office, especially during flu and strep season. The doctor I talked to was nice and thorough. I highly recommend MDLIVE for minor illnesses.
By Tonya
Response from MDLIVE· Jan 30, 2020
Hi Tonya, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
Quick and easy
By Dylan H.
Response from MDLIVE· Jan 30, 2020
Hi Dylan, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
Can’t beat the convenience. Great doctor, informative, sensitive and very helpful. Quick but didn’t feel rushed.
By Ksc
Response from MDLIVE· Jan 30, 2020
Hi there, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
Was an easy process and nice to see a doctor quickly who was able to diagnose my issue and prescribe me proper medicine.
By Scott K.
Response from MDLIVE· Jan 30, 2020
Hi Scott, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
