Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
I’ve already done this. Please don’t ask again, and again, and again......
By Hollie
Response from MDLIVE· Feb 7, 2020
Hi Hollie, thanks for the positive feedback again. We appreciate it!
Very professional and quick service. I was very sick and in need of a doctor right away. I told them my symptoms and took a quick pic of my problem area in my throat. The doctor called me to discuss my symptoms and prescribed medication for me. With in 10 mins I had my medication filled and ready for me to pick up. I highly recommend this MD Live and a big “Thank You” to the doctor that helped me. She was very helpful and compassionate.
By Laura P.
Response from MDLIVE· Feb 7, 2020
Hi Laura, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Called quick, was easy saved me long clinic lines on a weekend. Antibiotic prescribed worked great
By Jean T.
Response from MDLIVE· Feb 7, 2020
Hi Jean, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Using MDLIVE was quick and easy. My request was responded to within a few minutes and the doctor was helpful. The follow up email was helpful for submitting to work. I will definitely use MDLIVE again when I’m not able to get to my family doctor.
By Pamela P.
Response from MDLIVE· Feb 7, 2020
Hi Pamela, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Great customer service. Got exactly what I needed with no headache. Very convenient service. Have already recommended this to friends!
By EM
Response from MDLIVE· Feb 7, 2020
Hi there, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Great experience
By darla C.
Response from MDLIVE· Feb 7, 2020
Hi Darla, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Overall very good experience, did have issue where it said I could call in versus doing video on the app. So had to call in. Operator very helpful said I should have done the video not select the phone call option. If can’t do phone call why show that option?
By Jeff S.
Response from MDLIVE· Feb 7, 2020
Hi Jeff, thanks for the positive feedback! We're sorry for any confusion that may have occurred during your appointment. If you would like to provide us with more information on how we can make your experience better for next time, please contact our customer service number at (800) 400-6354.
Very easy to speak with a Dr.
By Alison S.
Response from MDLIVE· Feb 7, 2020
Hi Alison, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
