Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Very easy to sign up and speak with a doctor. I was only on the phone for approximately 10-15 minutes and was prescribed an antibiotic immediately.
By Karen K.
Response from MDLIVE· Feb 7, 2020
Hi Karen, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Great, really a good experience.
By Sherry K.
Response from MDLIVE· Feb 7, 2020
Hi Sherry, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
It was great to see a doctor during a break at work. Never left the office and only took five minutes. Wonderful service with extraordinary care.
By Juston S.
Response from MDLIVE· Feb 7, 2020
Hi Juston, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Fast, efficient and excellent care
By Gabriel S.
Response from MDLIVE· Feb 7, 2020
Hi Gabriel, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Excellent quick response. MD Live anytime over urgent care facility or emergency room.
By Jose M.
Response from MDLIVE· Feb 7, 2020
Hi Jose, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Doctor was very helpful.Call back was extremely quick.Thanks
By Susie P.
Response from MDLIVE· Feb 7, 2020
Hi Susie, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
The quality of care could not be lower and more rushed. My provider told me upfront he's an ER doctor and doesn't know much about skin conditions. He wrote me a 1 month prescription initially for medications costing more that $5,000 to fill (no joke). I had to then go back and forth with MD Live to get the prescription changed to generic. THEN I actually get the prescription and its good for 1 month. Again, totally useless. I have to pay to see another provider in 1 months time to actually treat me for this condition because MD LIVE failed to. Do not use this service and do not use Doctor Kling.
By Laura C.
Response from MDLIVE· Feb 7, 2020
Hi Laura, we're sorry to hear that you had a poor experience with our services. We continuously take into account feedback from our customers so that you may better access our service with ease. If you would like to provide us with more information on your experience so that we may better assist you in the future, please contact our customer service number at (800) 400-6354.
I really like MDLive. They have saved me a lot because I get sick on Fridays almost every time.... or over the holidays... It is quick, simple and easy! You don't have the waiting in the office, the other sick miserable people around you or any of that. This is included in my insurance so it's free but I would be willing to pay for this, for a decent price, if it wasn't included because it is wonderful!
By JoJo
Response from MDLIVE· Feb 7, 2020
Hi Jojo, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
