Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Always quick and easy process.
By Kim F.
Response from MDLIVE· Feb 7, 2020
Hi Kim, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I had originally scheduled a video call and waited over 45 minutes before switching over to a phone call and finally got a call back,
By RG
Response from MDLIVE· Feb 7, 2020
Hi there, sorry about the long wait. Due to this year's cold and flu season, we're experiencing longer wait times than usual. If you would like to provide us with more feedback on your experience so that we may better assist you in the future, please contact our customer service number at (800) 400-6354.
It was quick. He was very friendly. I didn't have to leave home and he recommended home remedies for my situation, which was wonderful. I would highly recommend this.
By Breedon A.
Response from MDLIVE· Feb 7, 2020
Hi Breedon, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
The appointment specialist and the physician both appeared to be genuinely concerned for my well being and were eager to assist my needs.
By Julia B.
Response from MDLIVE· Feb 7, 2020
Hi Julia, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Fast & efficient!
By Cynthia M.
Response from MDLIVE· Feb 7, 2020
Hi Cynthia, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
The physician was very willing to listen to my concerns, offer feedback, and the medication/prescription process was seamless! Thank you!!
By Jack G.
Response from MDLIVE· Feb 7, 2020
Hi Jack, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Fast, professional response from a caring physician at a low cost without leaving home! Sure beats sitting in a waiting room for a long time with lots of other sick people. Eliminates the risk of getting infected with someone else's illness.
By Kevin
Response from MDLIVE· Feb 7, 2020
Hi Kevin, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
MD Live was great! The doctor called me right at the scheduled time and was able to prescribe me the correct medication. This was good in that it saved me a physical trip to the doctor and exposure to more germs. Thank you!
By T. A.
Response from MDLIVE· Feb 7, 2020
Hi there, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
