Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
First time user. It was great, fast, accurate, and convenient. Would definitely use it again and recommend to others. Thank You
By Rob S.
Response from MDLIVE· Mar 26, 2020
Hi Rob, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
The doctor who called me was fantastic and got me prescriptions as needed. This is a solid service.
By Jonathan L.
Response from MDLIVE· Mar 26, 2020
Hi Jonathan, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Easy and quick response back from the doctor
By Marcus R.
Response from MDLIVE· Mar 26, 2020
Hi Marcus, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
It is all bull crap. Did not help me at all a waste of money.
By Linwood W.
Response from MDLIVE· Mar 26, 2020
Hi Linwood, we're sorry to hear that you had a negative experience with our services. If you would like to provide us with more information on your experience so that we may better assist you for next time, please contact our customer service number at (800) 400-6354.
It was such a great experience. The doctor was kind and attentive. Diagnosed the problem quickly. Will definitely use the service again.
By Elizabeth M.
Response from MDLIVE· Mar 26, 2020
Hi Elizabeth, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Was told I would get a follow up by Dr. Subrahmanya Bhat, but received nothing of the sort. Was also told to get in touch if my symptoms worsened and when I did he was unreachable. It was then suggested by MDLive that I book another appointment and pay another $55, ridiculous. I do not recommend this service to anyone.
By Kenton
Response from MDLIVE· Mar 26, 2020
Hi Kenton, we're sorry to hear that you had a negative experience with our services. If you would like to provide us with more information on your experience so that we may better assist you for next time, please contact our customer service number at (800) 400-6354.
This service is AWESOME! They were very prompt in calling back-- was told online it would be > 3hours, when in reality it was minutes. The NP was very understanding in my frustrations re: the lack of care my daughter received from her own MD. We worked together to get her the treatment she needed, not AGAINST each other. Would probably use this service again.
By JK
Response from MDLIVE· Mar 26, 2020
Hi there, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Great experience from the user friendly registration to getting to a provider. Some delays along the way (due to coronavirus) but the good news was ability to talk to a live representative and get immediate results!
By Michael C.
Response from MDLIVE· Mar 26, 2020
Hi Michael, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
