Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
I am very pleased with how fast and convenient the process was. Got all my needs taken care of.
By CHRISTOPHER B.
Response from MDLIVE· Apr 7, 2020
Hi Christopher, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Perfect! I spoke to a Doctor within minutes of my call and had the prescripts I needed for a cure of a bad case of poison ivy that over-the-counter meds would not cure. Amazingly fast, very thorough and highly professional. I could not ask for better care at a time when I can not get to my Primary Care Doctor. I HIGHLY recommend MDLIVE.
By Recent first time user of M.
Response from MDLIVE· Apr 7, 2020
Hi there, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I have had the opportunity to us MDLIVE twice now, and both times I I have been more than satisfied with the results. Both doctors were very pleasant and quick. This saved me hours in the drs. office and that I appreciate.
By CHERI T.
Response from MDLIVE· Apr 7, 2020
Hi Cheri, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Easy, quick and problem solved!!! I will use this service again!!
By Cheryl T.
Response from MDLIVE· Apr 7, 2020
Hi Cheryl, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Very pleased with the experience. Dr. was able to diagnose my symptoms and order a suggested course of action. The only negative I would mention is the quality of the phone call. I believe we were both on cellular phones which made for a spotty conversation at times.
By Richard F.
Response from MDLIVE· Apr 7, 2020
Hi Richard, thanks for the positive feedback! If you have any future technical issues that may arise, please contact our customer service at (800) 400-6354 and we'll be glad to help. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I’ve requested an appointment from 2 different providers 4 separate times and received absolutely no response whatsoever. Great and useful app. Not.
By Jessica
Response from MDLIVE· Apr 7, 2020
Hi Jessica, we're sorry to hear that you were unable to receive an appointment. Due to the current COVID-19 pandemic, wait times for appointments and calls are much longer than usual. If you would like to provide us with more information on how we can make your experience better for next time, please contact our customer service number at (800) 400-6354.
Received my call much sooner than I anticipated. Was given ample notice. Call was fast, efficient, effective.
By Michelle C.
Response from MDLIVE· Apr 7, 2020
Hi Michelle, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
In spite of my expected delays due to the corona virus, I was pleasantly surprised that my complete medical experience here was 1 1/2 hours. That includes the wait time, teleconference call and pharmacy pick-up. It was great not to have to take up space in doctor’s office or urgent care.
By MICHELE
Response from MDLIVE· Apr 7, 2020
Hi Michele, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
