Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
I had a wonderful experience with both the service/app and the doctor that helped me! I would definitely recommend this to others; it was quick, easy to use, and overall great!
By JUSTIN T.
Response from MDLIVE· May 7, 2020
Hi Justin, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Doctor was quick to call and helped me with my issue. She reassured me
By ARLENE L.
Response from MDLIVE· May 7, 2020
Hi Arlene, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Fast, Professional and I'm healed!!!!
By Amy B.
Response from MDLIVE· May 7, 2020
Thanks for the positive feedback, Amy! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I was very impressed with how quickly I was able to get in contact with a doctor. I felt that she was concerned about my pain and didn't make me jump through hoops like my regular Dr.'s office does. Thank you for this service.
By Barbra D.
Response from MDLIVE· May 7, 2020
Thanks for the positive feedback, Barbra! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
My consultation was thorough and concise.
By GEORGE S.
Response from MDLIVE· May 7, 2020
Thanks for the positive feedback, George! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
My experience with this company was terrible. The doctor who called us was hard to understand and clearly didn’t know anything about migraines. She offered zero help. I called a different Telehealth service after my bad experience with MDLIVE and had a prescription and relief within an hour. I’ll never use this service again. They also charged me for the waste of an appointment. It was only $25 through my insurance, but I called just to let them know that I got charged even though the doctor admittedly wasn’t able to help us. I later got a call back from a super arrogant man nurse “trying” to resolve the complaint. He made the experience even worse. What a crappy company.
By Annoyed U.
Response from MDLIVE· May 8, 2020
Hi there, we're sorry that you had a negative experience with our service. If we can help you with anything else, please contact our customer service at (800) 400-6354.
everything was answered and taking care of with no problem
By Tracey F.
Response from MDLIVE· May 2, 2020
Hi Tracey, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Very good experience, doctor called me right back and listened to my symptoms. Quick process, got my prescription. Highly recommend!!
By Diane R.
Response from MDLIVE· Apr 30, 2020
Hi Diane, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
