Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Fast, thorough and professional
By G B.
Response from MDLIVE· May 27, 2020
Hi there, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
quick diagnosis and quicker way to recovery
By Mary L.
Response from MDLIVE· May 27, 2020
Hi Mary, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
The doctor diagnosed my rash without seeing the pictures I sent. When my regular doctor looked at the picture she knew immediately the MDLive doctor was completely wrong. I wasted time and money on the appointment and the medication prescribed. He also didn’t ask about any medication I might be taking that could have caused the problem or might interact what he prescribed. At least it was a quick process.
By EO
Response from MDLIVE· May 27, 2020
Hi there, we're sorry to hear that you did not have a good experience with your MDLIVE dermatologist. If you would like to provide us with more feedback on your experience so that we may better assist you in the future, please contact our customer service number at (800) 400-6354.
My assigned doctor was terrific. She was personable, socially intelligent and was able to help me quickly and efficiently. Great experience.
By GRETCHEN G.
Response from MDLIVE· May 27, 2020
Hi Gretchen, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
It’s was amazingly simple and convenient way to see a doctor without driving to the office, waiting 1 hr, filling out 23 pages of paperwork...again!.. for 5 min appointment!.. Everything was exactly the same, but without a hassle and ON TIME!..
By Olga Z.
Response from MDLIVE· May 27, 2020
Hi Olga, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
people are very caring, helpful, and offer support
By CHARLES B.
Response from MDLIVE· May 27, 2020
Hi Charles, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Quick and helpful. Will use again.
By Carla
Response from MDLIVE· May 27, 2020
Hi Carla, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
They're to afraid to do their job. Only CDC guidelines from this place. You will Never get an antibiotic from this place. Maybe I should have mentioned the last time I had antibiotics was a year ago.
By LJ L.
Response from MDLIVE· May 27, 2020
Hi LJ, our doctors are very cautious about writing antibiotic prescriptions, as to avoid the potential dangers of antibiotic resistance. We continuously take into account feedback from our customers so that you may better access our service with ease. If you would like to provide us with more information on your experience so that we may better assist you in the future, please contact our customer service number at (800) 400-6354.
