Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Professional and helpful
By Roshaunda S.
Response from MDLIVE· Jun 4, 2020
Thanks for the positive feedback, Roshaunda! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Quick and easy. Fast response.
By COLLIN S.
Response from MDLIVE· Jun 4, 2020
Thanks for the positive feedback, Collin! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I love the accessibility.
By Katherine
Response from MDLIVE· Jun 4, 2020
Thanks for the positive feedback, Katherine! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Amazing support and care! Makes it easier on sick adults with kids. Thanks again for the great service.
By Erin S.
Response from MDLIVE· Jun 4, 2020
Thanks for the positive feedback, Erin! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Doctor on webcam asked more questions that when I go to the office to see my PCP, so I felt like the visit was more thorough. Shared my vitals recorded on my app for reference. Doctor clearly explained the treatment plan and I felt good about the care I received.
By ALEJANDRO G.
Response from MDLIVE· Jun 4, 2020
Thanks for the positive feedback, Alejandro! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
It was ver easy for me to achieve this task so new for me The doctor was very kind and professional
By Isabel S.
Response from MDLIVE· Jun 4, 2020
Thanks for the positive feedback, Isabel! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Once you set up your account, the process is very easy. I was able to speak with a physician and receive a diagnosis and Rx medication in a matter of minutes. My Rx was sent by the Dr to my preferred pharmacy and I received a text approximately 20 minutes later it was ready for pickup. So much easier than going to an urgent care or office. Thank you for making this service part of our benefits!
By Jennifer M.
Response from MDLIVE· Jun 4, 2020
Thanks for the positive feedback, Jennifer! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Where has this been all my life? I have heard of telemedicine but never thought to use it until now. It was really easy to get logged in, report my symptoms and then I received a call back from a doctor within minutes who was able to call in a prescription for me right away. The entire process took less than 15 minutes, saving me hours sitting in an urgent care. Highly recommend!
By JENH
Response from MDLIVE· Jun 4, 2020
Thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
