Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
So convenient and great service!!! I hope telehealth continues to be available in the future!
By Ana B.
Response from MDLIVE· Jun 4, 2020
Thanks for the positive feedback, Ana! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Call was at time scheduled. Doctor was clear and concise about my problem. Prescribed a medication. It was promptly called into pharmacy. The medication worked and my problem has cleared up. Thanks to all.
By Tom R.
Response from MDLIVE· Jun 4, 2020
Thanks for the positive feedback, Tom! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
While I appreciate the option of MDLive, I feel it was super limited with my situation of trigger thumb & tennis elbow combined with the fact that video was not an option. I was told to rest my left hand & right arm.(nearly impossible for me). That was it. I was looking for helpful stretches or Physical Therapy. Anyways, I think MDLive is a great option for many situations.
By Lisa
Response from MDLIVE· Jun 4, 2020
Hi Lisa, we're sorry to hear that your MDLIVE experience was not satisfactory. If you would like to provide us with more information on how we can make your experience better for next time, please contact our customer service number at (800) 400-6354.
User friendly and fast! Doctor was very professional! I would use MDLIVE again!I
By Judy K.
Response from MDLIVE· Jun 4, 2020
Thanks for the positive feedback, Judy! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I got the help I needed in a timely and convenient manner. I was given a prescription and the medicine helped me.
By Ibeth Patricia Guzman V.
Response from MDLIVE· Jun 4, 2020
Thanks for the positive feedback, Ibeth! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
MDLIVE was so easy to use. They were very friendly and professional. The doctor called me in a matter of minutes. He was also very friendly and professional. The medicine he gave me helped me to feel much better by that evening and 100% better by the next evening. I will definitely use this service again.
By Keri in T.
Response from MDLIVE· Jun 4, 2020
Thanks for the positive feedback, Keri! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Talking to doctor went well. Just wish that the communication afterwards included information about the prescriptions that she gave to me. Neither the email or text messages had the names of any of the 3 prescriptions.
By M H.
Response from MDLIVE· Jun 4, 2020
Hi there, we're sorry to hear that you did not receive information about the medications prescribed to you. If you would like to provide us with more information so that we may contact your physician and help you get the information you need, please contact our customer service number at (800) 400-6354.
Super Convenient and Efficient
By DONI H.
Response from MDLIVE· Jun 4, 2020
Thanks for the positive feedback, Doni! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
