Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
expeditious, convenient. Dr was engaged and prompted.
By MICHAEL M.
Response from MDLIVE· Jun 12, 2020
Hi Michael, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
My daughter, Alyssa's eye was misdiagnosed. She was told that that her eye was a result of allergies. An antihistamine eye drop was prescribed by the doctor. After 3 days, still no difference in symptoms. I took her to urgent care center where they diagnosed her symptoms "pink eye" and prescribed a bacterial antibiotic. Her eye is doing much better after 2 days of using the antibiotic. Spent $55 for the MDLIVE consult (after Chase's website indicate free through 5/31/20) and then another $125 for the urgent care center. Times are tough right now with COVID-19 and I did not expect to spend a total of $180 for something so simple to diagnose as "pink eye". I would have second thoughts again about using WebLIVE....UNLESS urgent care centers are closed and I have no other choice.
By Alyssa P.
Response from MDLIVE· Jun 12, 2020
Hi Alyssa, we're sorry to hear that your daughter was misdiagnosed. If you would like to provide us with more information on how we can make your experience better for next time, please contact our customer service number at (800) 400-6354.
psychologist Kesha Martin was very professional and had empathy about what's going on with me.
By Bill L.
Response from MDLIVE· Jun 12, 2020
Hi Bill, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Service is easy, painless and reliable. No making long term appointments, driving to the office, and waste a lot of time. This is really convenient and I appreciate the help I have gotten from everyone that works with MD Live. Thank you.
By Petra C.
Response from MDLIVE· Jun 12, 2020
Hi Petra, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Called related to eye infection. Sent photo. MD professional and courteous. Asked appropriate questions. Treated with antibiotic eye drops. Better in 24 hours.
By Brenda P.
Response from MDLIVE· Jun 12, 2020
Hi Brenda, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Such a convenient benefit. Very easy to us and cost efficient.
By Patricia F.
Response from MDLIVE· Jun 12, 2020
Hi Patricia, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I had a painful pulled muscle and thought of using the NAR program over the weekend. I got a call super fast and the doctor was excellent!
By Mirtes H.
Response from MDLIVE· Jun 12, 2020
Hi Mirtes, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Very quick and an easy process.
By Betsy R.
Response from MDLIVE· Jun 12, 2020
Hi Betsy, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
