Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Prompt, kind and listens to the patient.
By Kari H.
Response from MDLIVE· Jun 12, 2020
Hi Kari, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Great experience!
By Tiffany S.
Response from MDLIVE· Jun 12, 2020
Hi Tiffany, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Great service. Received the care I needed.
By Judith H.
Response from MDLIVE· Jun 12, 2020
Hi Judith, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I have had a pleasant experience with MD Live. The customer service agents and my selected doctor have been professional and are meeting my healthcare needs. Each have been patient and willing to listen and discuss concerns or options. I have never used this type of service before but I am finding it to really support my needs and with accessibility. Thank you. M
By Michelle
Response from MDLIVE· Jun 12, 2020
Hi Michelle, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Visit was professional and courteous. I was pleased with the time spent by the Doctor and the outcome.
By Ken M.
Response from MDLIVE· Jun 12, 2020
Hi Ken, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
For anything other than allergy meds or simple things, this company is terrible. I have access through Cigna and the doctors are usually uninterested, often English is a secondary language and you get about 15 minutes with them. You know you aren't dealing with the A team or even B team.
By James L.
Response from MDLIVE· Jun 12, 2020
Hi James, we're sorry you haven't had a positive experience with MDLIVE's services. If you would like to provide us with more information on how we can make your experience better for next time, please contact our customer service number at (800) 400-6354.
outside of a few website issues, I really like the idea of being able to access physicians online. I think this is a really good way to make doctor visits more assessable! This is a good option for people who may not have transportation, especially right now during Covid. The scheduling system could use some work, and maybe offer more physician choices but outside of that it was a good experience
By autumn P.
Response from MDLIVE· Jun 12, 2020
Hi Autumn, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Great video website. Easy setup, personal was very helpful to set up. I used MDLIVE 2xs & each time the doctor was right there. They helped me with an eye issue & it’s fine now due to the doctors help.
By Florence B.
Response from MDLIVE· Jun 12, 2020
Hi Florence, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
