Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Efficient and compassionate service
By C. H.
Response from MDLIVE· Jun 15, 2020
Hi there, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Dr made me feel safe and everything i Talked about was confidential. Took care of all my issues and was interested and caring. Felt my needs were met.
By Ellen
Response from MDLIVE· Jun 15, 2020
Hi Ellen, thanks for the feedback! If there's anything else we can help you with, or if you would like to provide us with more information on how we can make your experience better for next time, please contact our customer service number at (800) 400-6354.
Fast service, easy to use, very convenient and helpful
By Tammy J.
Response from MDLIVE· Jun 15, 2020
Thanks for the positive feedback, Tammy! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
This was my first use of MDLIVE,I was talking to a Dr. in about 15 minutes, my prescription was written and sent to my pharmacy in about five minutes. Excellent experience!
By Arthur F.
Response from MDLIVE· Jun 12, 2020
Hi Arthur, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I was on the phone and taken care of all within ten minutes of filling out my information. I really appreciated the care I received and the speed at which I received it. It was great not having to wait in line at an urgent care for my prescription!
By Sarah B.
Response from MDLIVE· Jun 12, 2020
Hi Sarah, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
So many things will be different after COVID-19 is under control. I hope online medical services remain available.
By Cat
Response from MDLIVE· Jun 12, 2020
Hi Cat, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
So easy and I loved not having to go to Urgent Care or Doctors Office!
By CHOATE
Response from MDLIVE· Jun 12, 2020
Hi Choate, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Very timely response and professional
By Kathryn L.
Response from MDLIVE· Jun 12, 2020
Hi Kathryn, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
