Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
So convenient. Professional. Saves me driving an hour to primary are physician.
By marilyn B.
Response from MDLIVE· Jun 23, 2020
Thanks for the positive feedback, Marilyn! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
A great safe way to access services.
By CATHY T.
Response from MDLIVE· Jun 23, 2020
Thanks for the positive feedback, Cathy! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Great better way to have medical
By Monica M.
Response from MDLIVE· Jun 23, 2020
Thanks for the positive feedback, Monica! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Excellent care provider
By Juliana R.
Response from MDLIVE· Jun 23, 2020
Thanks for the positive feedback, Juliana! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
My company contracts with them for telecom medical services. We have a $10 copay, with the balance being billed to insurance. I called last week for a consult and was told that they wouldn't help me because I had a $60 balance from 1 1\2 years ago. I have never heard from them before. They neglected to bill my insurance. They hung up on my insurance company, my care advocate and myself. Suddenly, I'm now getting bills demanding payment. So their billing is screwed up and they can't be bothered to fix it, but will instead hold my health care hostage to bad billing and info.
By Lorna Shively L.
Response from MDLIVE· Jun 23, 2020
Hi Lorna, we're sorry to hear that you're experiencing billing issues. Please give us a call at (800) 400-6354 and we'll be glad to help resolve this.
Quick easy very good doctor
By Scott M.
Response from MDLIVE· Jun 23, 2020
Thanks for the positive feedback, Scott! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
It sure beats waiting at an urgent care or trying to get in to your primary doc. I had a sinus infection and knew I needed antibiotics and MDLVE was so quick and easy. Things like sinus, colds, sty, uti, etc. it's great. It helps to know your body.
By Bruce L E.
Response from MDLIVE· Jun 23, 2020
Thanks for the positive feedback, Bruce! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
The doctor was compassionate, a great listener, and very thorough, He asked me many questions and conducted, I feel, an accurate diagnosis. He prescribed me with anti-biotics and helped me to heal!! Thank you and God bless!! Steve Johnson PS - Jesus loves you!!!!!!!!
By STEPHEN J.
Response from MDLIVE· Jun 23, 2020
Thanks for the positive feedback, Stephen! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
