Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Quick response time, easy to use, and really reduced anxiety.
By Cate
Response from MDLIVE· Jul 18, 2020
Thanks for the positive feedback, Cate! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Your communication with customer service is horrible
By Adrienne B B.
Response from MDLIVE· Jul 18, 2020
Hi Adrienne, we're sorry to hear that you had a poor experience with our customer service. Please give us a call at (800) 400-6354 and we'll be happy to help make your experience better for next time.
Very easy and fast!!
By Gwen
Response from MDLIVE· Jul 18, 2020
Thanks for the positive feedback, Gwen! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
The doctor was very nice and knowledgeable. I told him my symptoms and he called in the medicine I needed, when I couldn't get into my doctors office. This was the first time I used this service and I will definitely will use it again.
By Dara B.
Response from MDLIVE· Jul 18, 2020
Thanks for the positive feedback, Dara! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Dr was caring and compassionate.
By Elizabeth D.
Response from MDLIVE· Jul 18, 2020
Thanks for the positive feedback, Elizabeth! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Convenient, competent, fast!
By Kevin A.
Response from MDLIVE· Jul 18, 2020
Thanks for the positive feedback, Kevin! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Nice phone call to discuss my concerns and get on to a path of recovery. No complaints, saved a visit to urgent care.
By Jeremiah
Response from MDLIVE· Jul 18, 2020
Thanks for the positive feedback, Jeremiah! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
This was an excellent experience for me. I did not have to take time off work. It was fast (NO Waiting) and the doctor was very knowledgeable and answered all my questions. I was asked to submit a picture and it was so simple, I managed it with no problem. It was wonderful, I am recommending this to everyone.
By BARBARA M.
Response from MDLIVE· Jul 18, 2020
Thanks for the positive feedback, Barbara! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
