Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
They were great very helpful
By Judy
Response from MDLIVE· Jul 21, 2020
Thanks for the positive feedback, Judy! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
This program is sponsored through BCBS Texas which is my insurance. I had an ear problem (Waxy Ear). I scheduled the appoint via the insurance website.. which was way easier than some of the other reviewers who had to register and etc. The process was very easy. It gave me a bunch of time slots and a bunch of doctors to pick from. I picked an evening time. Then they send you a text to prep you for the meeting. Simple things like making sure your camera and your microphone are working. When the time of the appointment comes near, they send you another text to get ready and login a few mins prior to your appointment. When the actual MD came, she asked me a few questions. She was paying attention and answered all my questions. Unfortunately for me there was nothing she could prescribe (which is what I wanted, honestly because I didn't want to go to an actual doctor). So even though she couldn't prescribe me any medications for my ear to loosen the earwax. She recommended that i go to urgent care and get it taken care of. Anyway point of this review is that it was quick and easy process, and id definitely do it again if i got a cold or something.
By HadsN
Response from MDLIVE· Jul 21, 2020
Thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Quick, efficient quality care. I was very pleased with how easy it was to use and the knowledge of the physician.
By TERRI D.
Response from MDLIVE· Jul 21, 2020
Thanks for the positive feedback, Terri! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Call back time was fast, doctor was great. Service is wonderful. I love Humana and MDLIVE.
By Lori B G.
Response from MDLIVE· Jul 21, 2020
Thanks for the positive feedback, Lori! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I love MDLIVE simple to use and the Doctors are great at providing informative accurate information.
By DEANNA W.
Response from MDLIVE· Jul 21, 2020
Thanks for the positive feedback, Deanna! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
This is a great idea for an app for the current world we live in. It would be nice to not have such a long wait time for video chat (only because I'm a truck driver and can't wait around that long sometimes), but I completely understand why. All in all, this saved me a ton of time (and money) to go this route. Keep up the good work!
By Wade G.
Response from MDLIVE· Jul 21, 2020
Thanks for the positive feedback, Wade! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I need help because I always get stuck where it says to import medicine kit, which I do not have nor do I know how to find it/use it? Then I can’t finish confirming my appointment
By Joyce E.
Response from MDLIVE· Jul 21, 2020
Hi Joyce, please give us a call at (800) 400-6354 and we'll be glad to help you out!
It was such a pleasant experience plus didn’t have to risk exposure to COVID
By REGINA-duplicate D.
Response from MDLIVE· Jul 21, 2020
Thanks for the positive feedback, Regina! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
