Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Was simple and fast and the Doctor that I have was personable, asked questions, and gave me choices.
By ROBERT D.
Response from MDLIVE· Jul 21, 2020
Thanks for the positive feedback, Robert! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
It was quick and beneficial
By dbp
Response from MDLIVE· Jul 21, 2020
Thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Quick response and great doctor. He was precise and listened to my issues. Called in medication & I was feeling better in a few hours.
By Johnna C.
Response from MDLIVE· Jul 21, 2020
Thanks for the positive feedback, Johnna! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Easiest way to speak to a Great Doctor while saving on budget!!!
By Michael M.
Response from MDLIVE· Jul 21, 2020
Thanks for the positive feedback, Michael! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
My first experience with them was excellent this follow up not so much. After taking the antibiotics for the 5 days, I am 99% better, but since I was going out of town I wanted to be 100%. I called to get a refill but a different doctor would not refill it, wanted me to take the over the counter test etc. etc. When I told my sister about them not refilling the prescription, she reminded me that for the first two days, I had yogurt, cottage cheese & other cheeses. When you take antibiotics with dairy it cancels out the antibiotic. She suggested I call back & tell them to see if they would extend the script. I did & after several hours, I finally got a phone call from a nurse saying she was told the meds did not help. Wrong. She went on & on & when I got no where with her I finally thanked her & hung up, Needless to say, I am not pleased that I couldn't even talk to the doctor. Through all these different people, one to write down what I said, another to deliver it to the doctor & finally the nurse, things go mixed up, which I knew would happen.
By Donna
Response from MDLIVE· Jul 21, 2020
Hi Donna, we're sorry to hear that you were not able to contact your doctor for your inquiry. You can chat with your MDLIVE physician directly through the chatbox feature in the MDLIVE app. If you need any extra assistance, please give us a call at (800) 400-6354.
I felt like I was heard when I told the doctor what was going on! The fact that I was able to talk to a doctor right away versus having to wait for an appointment was great! It allowed me to get what I needed faster and not suffer for any longer than necessary!
By Kamie M.
Response from MDLIVE· Jul 21, 2020
Thanks for the positive feedback, Kamie! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Easy and convenient to use.
By Melony N.
Response from MDLIVE· Jul 21, 2020
Thanks for the positive feedback, Melony! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I saved time by visiting MD Live. Thank You. The Dr's are amazing.
By Jennifer
Response from MDLIVE· Jul 21, 2020
Thanks for the positive feedback, Jennifer! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
