Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Quick connection on a late Wed night. I met with a terrific doctor who placed me on an antibiotic although she was concerned only a drip would work. Luckily I responded to oral antibiotic.
By Cynthia S.
Response from MDLIVE· Jul 30, 2020
Thanks for the positive feedback, Cynthia! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Very helpful
By MICHELLE
Response from MDLIVE· Jul 30, 2020
Thanks for the positive feedback, Michelle! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Gave me meds that did not work.
By GREGORY T.
Response from MDLIVE· Aug 4, 2020
Hi Gregory, we're sorry to hear that your prescription did not work for you. Please give us a call at (800) 400-6354 and we'll be happy to help.
The call to schedule a live face time call didn't work, but a picture of my bug bite was uploaded and the MD was able to assess, ask some questions and prescribe appropriate treatment. Easy Peasy. Would def do it again.
By CT H.
Response from MDLIVE· Jul 30, 2020
Thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Doctor was very knowledgeable and understanding
By Joya W.
Response from MDLIVE· Jul 30, 2020
Thanks for the positive feedback, Joya! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Was fast, and they listen. This is the second time I've used them and it was great
By Darla M.
Response from MDLIVE· Jul 30, 2020
Thanks for the positive feedback, Darla! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
All good, but couldn't video connect.
By RICHARD G.
Response from MDLIVE· Aug 4, 2020
Hi Richard, thanks for the positive feedback! If you have any future technical issues, please give us a call at (800) 400-6354 and we'll be glad to help you out.
The process is easy and very convenient. The Doctor called me and was able to take care of the situation immediately. He immediately called in a prescription and I started treatment ASAP. Thank y’all!
By Maria T.
Response from MDLIVE· Jul 30, 2020
Thanks for the positive feedback, Maria! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
