Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Very quick and efficient. Provider was personable and made the visit painless. Retrieval of prescription was seamless
By Ronie T.
Response from MDLIVE· Jul 30, 2020
Thanks for the positive feedback, Ronie! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Quick and easy
By aw
Response from MDLIVE· Jul 30, 2020
Thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
The service was fast and great I love it if I have to use again I go back to the service that's why rated the five for excellent.
By Nettie J.
Response from MDLIVE· Jul 30, 2020
Thanks for the positive feedback, Nettie! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I always get wonderful service with MDLive. It makes it so much easier to reliably get the care and information needed without the added stress of waiting and leaving the house, especially in a pandemic where timely medical care is hard to come by where I live.
By Amber
Response from MDLIVE· Jul 30, 2020
Thanks for the positive feedback, Amber! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I love being able to do at home telehealth appointments for urgent care. I think telehealth urgent care is great because it saved me the trip, money, time, and exposure to contagious illnesses. However, I wished they would have made it clearer that while in person urgent care facilities may have some testing and lab capabilities MDLIVE does not yet offer that. They also offer therapy and psychiatric appointments via telehealth which seems really convenient for people who are interested in seeing those professionals. I am pretty good with technology, but it seemed like a fairly easy and straightforward platform that many users would be able to manage. However, you do need good internet to do video based appointments.
By Faith
Response from MDLIVE· Jul 30, 2020
Thanks for the positive feedback, Faith! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I received a call very shortly. The doctor was very polite and he asked the right questions and got straight to the point. He helped me very much.
By April D.
Response from MDLIVE· Jul 30, 2020
Thanks for the positive feedback, April! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
5 STARS.......
By NOELIA E.
Response from MDLIVE· Jul 30, 2020
Thanks for the positive feedback, Noelia! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Web site is difficult to confirm appointment.
By Gary Z.
Response from MDLIVE· Jul 30, 2020
Thanks for the feedback, Gary! If you need any extra assistance, please give us a call at (800) 400-6354. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
