Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
First time using virtual visit. Dr was knowledgeable and helpful.
By Catherine L.
Response from MDLIVE· Jul 30, 2020
Thanks for the positive feedback, Catherine! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I have used MDLIVE 3 times and was very happy with each experience. The Drs. were wonderful and the app is very easy to use.
By Susan I.
Response from MDLIVE· Jul 30, 2020
Thanks for the positive feedback, Susan! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Thorough, knowledgable staff!
By A.F.
Response from MDLIVE· Jul 30, 2020
Thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
This experience was greatly appreciated being I couldn't go out in public. The service was professional the Dr was courteous, kind and understanding. I really appreciate the future of visiting the Dr. Thanks
By JC
Response from MDLIVE· Jul 30, 2020
Thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Efficient, but still not like seeing a trusted doctor face to face with whom a relationship has been established.
By Randy J.
Response from MDLIVE· Jul 30, 2020
Thanks for the positive feedback, Randy! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I think that MDLIVE in an awesome way to see patients for non emergent needs! So easy and efficient and saves me so much time.
By JENNIFER H.
Response from MDLIVE· Jul 30, 2020
Thanks for the positive feedback, Jennifer! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
At first it was ok. I had a horrible time dealing with the drs on there prescribing me stuff. Getting it to the pharmacy it was literally an all day thing communicating have to call mdlive multiple times and very stressful.
By kyla M.
Response from MDLIVE· Aug 4, 2020
Hi Kyla, we're sorry to hear that you had issues with receiving your prescription. If you would like to provide us with more information on how we can make your experience better for next time, please contact our customer service number at (800) 400-6354.
Doctors who care, on time appointments and easy to chat with.
By April
Response from MDLIVE· Jul 30, 2020
Thanks for the positive feedback, April! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
