MDLIVEReviews of mdlive.com

Excellent experience. Keep it up.

Twice now they have told me they "cannot evaluate me over video." Then why am I paying for a virtual doctor's appointment? Why is my primary care doctor perfectly capable of evaluating me over video? I don't think these doctors know what they're doing, I think their job is to tell us to go to an in person urgent care and they don't know how to look at videos or photos and provide care, making this service a scam. EDIT after their response: To be clear - I was not told I could not have a video evaluation prior to scheduling one, I was told this AFTER I was already on a video call with a "doctor." The man said he was not able to evaluate my injuries over a video, despite having a full pre-screening phone call with another MD Live associate who assured me they COULD evaluate scrapes / cuts / infections over video. I sent numerous photos, and had great lighting for the video chat. If my primary care doctor can evaluate me over video, MD Live doctors should be able to. By the way - this is the SECOND time this has happened with MD Live. The first time I had COVID, and was really scared and had trouble breathing, and asked if I needed to go to a hospital or not / how serious it was. They ALSO told me at that time that they could not evaluate me over video, despite having a specific COVID choice for why you're doing a video visit, and offered no assistance, reassurance, or instruction. They said "maybe you have to go to the hospital, maybe you don't, listen to your body." They charge you a fee for a video visit to refuse to evaluate you. Period.

Providers are prompt, professional and well qualified. I like video visits. Follow ups are easy. No issues billing my insurance. My mail order pharmacy is not listed or doesn’t participate.

I was feeling ill but did not want to expose myself to COVID by going to offices where I might meet others. I knew it was not covid related. I had to wait but the time was really not more than what if I would have had to go to an appointment at a doctors office . I felt comfortable and cared for.

I've used MDLive twice now and both times they were spot on. I was initially skeptical of this service because they can't examine you in person. There response time is so fast, the doctors are nice and professional and they really want to help. You can get a sick note from work and prescriptions sent fast to the pharmacy of your choosing. I live alone. The only thing worse than being sick is having to go to a walk-in clinic or doctor's office without an appointment and wait in a room full of strangers when you just want to be in bed!

Utilized this service to secure medication for a bout of poison ivy. Appointment took place within 20 minutes via telephone, and I had my prescription ordered within 30 minutes, which was much better than scheduling something with my GP and having to take a minimum of 75 minutes from my day.

I have had lackluster experiences with another telemedicine service, so I was warily hopeful when trying out MDLive...however, I was both registered and on the phone with a real doctor within 10-15 minutes! I obtained all answers I required for my medical question and it couldn't have been easier. The service was excellent and fast and the doctor knowledgeable, professional and courteous. Using MDLive is one of the main reasons we chose the medical benefits program we are in, and thus far is has exceeded expectation. Thank you!!

The process was quick and easy!