Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Very easy and great service
By IAN D.
Response from MDLIVE· Sep 17, 2020
Thanks for the positive feedback, Ian! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Must have stepped in poison something or other and had a 1" in diameter rash that iched to no end on the side of my foot! Put calamine lotion on and it helped but it was growing larger by the day. Area doctors were all booked and couldn't get an appointment. Not going to emergency for this, maybe urgent care when I thought to look at my insurance card, found the number and called MDLIVE. Once registered, a Dr. from Las Vegas called me and we discussed the problem, I sent photos to be examined. He recommended some ointment and called the pharmacy for issuing a prescription. Stopped later to pick up. All worked, all healed, no muss no fuss!
By John G.
Response from MDLIVE· Sep 17, 2020
Thanks for the positive feedback, John! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Felt very comfortable with Amy. I feel I am making a positive step forward.
By NANCY P.
Response from MDLIVE· Sep 17, 2020
Thanks for the positive feedback, Nancy! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
The app is user friendly and the physician was kind and professional. Couldn't ask for anything more!
By Shanna M.
Response from MDLIVE· Sep 17, 2020
Thanks for the positive feedback, Shanna! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Saved me a 4 hour urgent care center visit. Received excellent care, starting with a very very through intake, to the discussion with the physician. All in a 10 minute time frame. Didn’t have to drive anywhere, didn’t have to deal with Covid And received excellent care and advice.
By Mark G.
Response from MDLIVE· Sep 17, 2020
Thanks for the positive feedback, Mark! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Great service. Quick and professional. Doctor listed very well to my issues, asked questions. Solved the problem. Thank you Dr. Smith!
By JANICE S.
Response from MDLIVE· Sep 17, 2020
Thanks for the positive feedback, Janice! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
This service made it much easier and saved me a lot of time, so I didn’t have to take time off work to go to an urgent care.
By Katharine L.
Response from MDLIVE· Sep 17, 2020
Thanks for the positive feedback, Katharine! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
The first doctor that I spoke to Dr. Ghumman was very helpful and understanding and prescribed me medication. The 2nd doctor Dr. Ugboaja was very rude and not very understanding. Felt like she did not want to listen to what I had to say or what I was describing what was wrong with me. She just wanted to prescribe me with double medicine than the 1st doctor did, when I was just needing more ointment. Glad I listened to the 1st doctor and just took what was prescribed because my rash ended up going away quickly. Couldn't imagine how my body would have felt taking a double steroid that the 2nd Dr. prescribed.
By Lisa F.
Response from MDLIVE· Sep 17, 2020
Hi Lisa, thanks for your feedback! If you would like to provide us with additional feedback on your second consultation, please give us a call at (800) 400-6354.
