Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
The doctor was personable and professional. I was promptly attended to.
By CHARLES
Response from MDLIVE· Oct 10, 2020
Thanks for the positive feedback, Charles! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Fast, friendly, caring, no hassles. Great for weekend emergencies.
By Deborah A.
Response from MDLIVE· Oct 10, 2020
Thanks for the positive feedback, Deborah! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Great service!!
By DM
Response from MDLIVE· Oct 10, 2020
Thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Prescription didn't reach pharmacy. I ask for re-send, and they assure me, but they don't realize more than 48 hours after consultation requires waiving of new consultation by re-prescribing. Then the pharmacy they offered didn't have that. Many interactions that were not unprofessional but did show a failure to coordinate basic operations or prevent future problems. Avoid MDLive.
By John D.
Response from MDLIVE· Oct 1, 2020
Hi John, we're very sorry to hear that you experienced problems with receiving your prescription. Please give us a call at (800) 400-6354 if you would like to leave additional feedback on your experience so that we may better assist you in the future.
MDLIVE is excellent! MDLIVE makes access to healthcare so easy.
By Jim
Response from MDLIVE· Oct 1, 2020
Thanks for the positive feedback, Jim! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Everything went really well and the Doctor certainly got me taken care of. The wait time was short and the process was convenient. My only issue is the cost. Why would you charge me $55 for a 2 minute conversation....? Service is great, price is too high! William
By Wm
Response from MDLIVE· Oct 1, 2020
Hi William, thank you for your feedback! If we can help you in any way with your payment concerns, please give us a call at (800) 400-6354.
MDLive is a joke! I got charged $55 for a lady to tell me she couldn't help me. $55! SHE DID ABSOLUTELY NOTHING! I was on the phone with Dr. Warner for all of 2 minutes and they charged me $55! NEVER AGAIN!
By Dawn C.
Response from MDLIVE· Oct 1, 2020
Hi Dawn, we're sorry to hear that your MDLIVE consultation was unsatisfactory and not up to our standards. If you would like to leave additional feedback or if you have any questions, please give us a call at (800) 400-6354 so that we may help make your experience better for next time.
Easy to do, help me with my problem and took care of it in a workman like manner!
By KERMIT COBLE J.
Response from MDLIVE· Oct 1, 2020
Thanks for the positive feedback, Kermit! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
