Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Thank you for a contactless appointment that was quick and convenient.
By ANN A.
Response from MDLIVE· Oct 22, 2020
Thanks for the positive feedback, Ann! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I had signs and symptoms of a sinus infection. Website was extremely to use and the doc was very punctual. He was kind and thorough and called out the meds I needed!
By Nancy G.
Response from MDLIVE· Oct 22, 2020
Thanks for the positive feedback, Nancy! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Another quick appointment through MDLive. I was seen within 30 minutes, and the doctor provided the care that I needed. I usually leave a top rating, but in this instance there was a delay somewhere in the system when it came to issuing my prescription, which required me to call the MDLive on-call nurse section to remedy. Once I called, the issue was fixed within 30 minutes. Besides that issue, this was another great appointment that saved me a lot of time and effort compared with trying to get an appointment at an office.
By DH
Response from MDLIVE· Oct 22, 2020
Thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
caring and attentive
By David H.
Response from MDLIVE· Oct 22, 2020
Thanks for the positive feedback, David! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I called looking for relief for a sinus infection. The doc didn't feel i had a sinus infection, even though I explained I've had them in the past. That I needed antibiotics to feel better and clear infection. He would not prescribe them, and gave me steroids. After suffering with sinus pressure, headache, and nausea for 2 more days, had to go into a doctors office to get antibiotics! Within 24hrs, post antibiotics, I felt 50% better! Doctors need to listen to their patients!
By M. C.
Response from MDLIVE· Oct 9, 2020
Hi there, we're sorry to hear that your MDLIVE consultation did not get you the help you needed. If you would like to leave additional feedback on your visit so that we may better help you next time, please give us a call at (800) 400-6354.
Never had a doctor more knowledgeable caring and empathetic. A first in my 55 yrs.
By Samantha B.
Response from MDLIVE· Oct 9, 2020
Thanks for the positive feedback, Samantha! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
much better then going to the doctors office
By Valued Customer S.
Response from MDLIVE· Oct 9, 2020
Thanks for the positive feedback, Sandy! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
The doctors are always caring and compassionate and they help me right away. When I make the appointment that call me back within a minute or two
By Teresa E.
Response from MDLIVE· Oct 9, 2020
Thanks for the positive feedback, Teresa! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
