Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
The use of this service was quick, easy and effective. I was contacted within a few minutes of signing up and did not have to pay a fee. Will use this every time I possibly can if I get sick!
By SUZANN S.
Response from MDLIVE· Oct 21, 2020
Thanks for the positive feedback, Suzann! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
The experience was positive, but even with the subscribed medication cream, the issue has gotten worse and I will be seeing an inperson dermatologist shortly.
By EMMA S.
Response from MDLIVE· Oct 22, 2020
Hi Emma, we're sorry to hear that your prescribed medication has not helped alleviate your symptoms. If you would like to provide us with more feedback so that we may help make your experience better for next time, please give us a call at (800) 400-6354.
The doctor and nurse who treated my condition were great. I was completely satisfied with services rendered.
By Sonja
Response from MDLIVE· Oct 21, 2020
Thanks for the positive feedback, Sonja! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Very easy and streamlined process! So thankful I had this option. I probably saved 3 hours of my time!! Thank you!
By Andrea C.
Response from MDLIVE· Oct 21, 2020
Thanks for the positive feedback, Andrea! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Very fast and helped my son.
By TYLER M.
Response from MDLIVE· Oct 21, 2020
Thanks for the positive feedback, Tyler! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
So helpful! I wish I had tried this service a long time ago! Thank you so much!
By CHERYL P.
Response from MDLIVE· Oct 21, 2020
Thanks for the positive feedback, Cheryl! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I have used MDLIVE 3 times over the course of 2 years. All 3 times I needed immediate care and was unable to get in to my primary care clinic. The doctors were incredibly helpful and supportive. Because my issues were not immediately critical I felt entirely comfortable with their diagnosis and treatment plan! My employer used to offer MDLIVE as a health benefit. When they no longer offered this service I gladly paid the service fee and subsequent cost of care! I highly recommend MDLIVE!!!
By Tracey G.
Response from MDLIVE· Oct 21, 2020
Thanks for the positive feedback, Tracey! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Prompt and Excellent Service!
By RA
Response from MDLIVE· Oct 21, 2020
Thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
