Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Professional and very helpful.
By Donna G.
Response from MDLIVE· Nov 25, 2020
Thanks for the positive feedback, Donna! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Fast and friendly service. I will use MDLIVE again.
By LARRY T.
Response from MDLIVE· Nov 25, 2020
Thanks for the positive feedback, Larry! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Checked in for head injury after hitting the corner of my nightstand with my face. Serious black eye and swelling. My experience was good, the staff and doctor were very efficient and polite. However, there is only so much that a teledoc can do. She advised me to see my primary doctor as soon as possible, which I did. This MDLive visit gave me confidence that I SHOULD go see a doctor, but not much else.
By Alan L.
Response from MDLIVE· Nov 25, 2020
Thanks for your feedback, Alan! If you would like to leave us any additional feedback, please give us a call at (800) 400-6354.
AWESOME! How wonderful to be able to 'talk' to a medical professional without the hours spent driving, waiting, driving home. And I didn't feel rushed speaking to the doctor, so maybe this eases their time crunch as well! Setting up my appointment was easy, and I was able to give my symptoms, concerns, questions etc. Then I was told it would be about 10 minutes, but just a few minutes later I received a text that my provider would be calling. She called, we talked and it was a fantastic experience!!
By adena W.
Response from MDLIVE· Nov 25, 2020
Thanks for the positive feedback, Adena! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
So quick and easy! The doctor listened to my symptoms and prescribed the medication I needed.
By MARTHA
Response from MDLIVE· Nov 25, 2020
Thanks for the positive feedback, Martha! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Easy to use, but the doctor gave me a prescription that only party helped me with what I needed after telling her my history and what worked before. Doctor didn't seem to care. Not sure if it was worth it this time, but glad it was an easy process through MDLIVE.
By JOSHUA B.
Response from MDLIVE· Nov 25, 2020
Hi Joshua, we're sorry that the medication you were prescribed did not help you. If you would like to give us more details about your consultation so that we may help give you a better experience for next time, please give us a call at (800) 400-6354.
I was able to receive an appointment within a few minutes. The doctor was respectful, listened, explained the presumptive diagnosis and treatment clearly, and was efficient but not dismissive.
By K N.
Response from MDLIVE· Nov 25, 2020
Thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
MD Live makes it easy. Doctors are always very thorough, knowledgeable, and professional.
By Gabriel D.
Response from MDLIVE· Nov 25, 2020
Thanks for the positive feedback, Gabriel! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
