Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Best service ever . Provider knowledgeable, empathetic , and professional. The session made me feel better.
By BJ
Response from MDLIVE· Dec 7, 2020
Thanks for the positive feedback, BJ! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I got a quick response (less than 20 minutes) from a caring physician. She asked questions and adviced me to go to Urgent Care.
By KrisW
Response from MDLIVE· Dec 7, 2020
Thanks for the positive feedback, Kris! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I deeply appreciate my therapy sessions concerning anxiety. My counsellor is wonderful. She lifts my mind and spirIts in every session.
By Gerri H.
Response from MDLIVE· Dec 7, 2020
Thanks for the positive feedback, Gerri! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I was so so thankful to know you were there. This was my first time to ever use you. My experience was good. The lady who took all my information was GREAT. The doctor was good. He seemed alittle on the grumpy side. He was overall very good. I think maybe he had several calls to return. I give you a Excellent rating and do pray for all the ones in medical care field. They are all doing a great job.
By SYLVIA Q.
Response from MDLIVE· Dec 7, 2020
Thanks for the positive feedback, Sylvia! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I used MDLIVE for my 1st time. I had a better than excellent experience! My call took less than 3 minutes, the Dr was very professional but comforting. She provided extra advice on home treatment beyond the prescription she sent immediately to my local pharmacy. I am so impressed! I hope to never need to use it again, but I know I will and i won't hesitate to use it, THANK YOU, MDLIVE !
By Paula F.
Response from MDLIVE· Dec 7, 2020
Thanks for the positive feedback, Paula! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Used MDLive for the first time, loved it, and will definitely be using it again! Doctor called within 5 minutes, prescription ordered, and had it delivered, didn't even have to leave my home!
By Debra
Response from MDLIVE· Dec 7, 2020
Thanks for the positive feedback, Debra! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
The website is user friendly, which is important when you feel awful. The doctor called back within 10 minutes. He was patient, helpful and put me at ease. I have used MDLIVE before and will continue to do so.
By Leslie R.
Response from MDLIVE· Dec 7, 2020
Thanks for the positive feedback, Leslie! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
My telemed visit with Samantha Gruber was great, start to finish. She was very helpful and the whole experience was easy and beneficial
By Arlene W.
Response from MDLIVE· Dec 7, 2020
Thanks for the positive feedback, Arlene! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
