Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
The ease of moving through the site was unexpected, while the doctor was very knowledgeable and enjoyable to speak with. Finally, goodbye to toenail fungus!
By Goodbye F.
Response from MDLIVE· Dec 7, 2020
Thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Appointment was quick and easy. Completed and had prescriptions in hand in less than the time it would've taken me to go to an office visit.
By SHANNON G.
Response from MDLIVE· Dec 7, 2020
Thanks for the positive feedback, Shannon! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Call was answered right away information taken down was told it would be 10 min. and doctor would call me back. Was asked to send pictures of area of concern which I did. Dr. called within a few minutes listened to my symptom and had reviewed pictures. She did advise me to see my PCP which I had a feeling might be the outcome so I believe the advice given by the doctor was the right advise considering the issue. I had no problems with the answering service, wait time or physician. With this quick response I was able to get an appt. with PCP same day and it was a Monday!
By JACQUELINE H.
Response from MDLIVE· Dec 7, 2020
Thanks for the positive feedback, Jacqueline! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I am very pleased with the service provided by MD Live. I have used them multiple times this year for prescription refills and for two bouts of cystitis. They always call within 5 minutes after the operator takes down your info and I have found all the doctors who've called me back to be empathetic and very efficient. I would recommend them for a large variety of problems that do not warrant an expensive trip to the ER. A++++++
By Elizabeth-Anne
Response from MDLIVE· Dec 7, 2020
Thanks for the positive feedback, Elizabeth-Anne! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I was calling to see if I could get a diagnosis of Covid and see if I needed a hydroxychloroquin and azithromyacin prescription. The doctor told me to go ahead and get tested locally. while it didn't help during the call it provided me piece of mind that i was doing the right thing.
By Loren M.
Response from MDLIVE· Dec 7, 2020
Thanks for the positive feedback, Loren! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Excellent service the wait time was less than ten minutes, The Dr. was very informative and pleasant. Great experience.
By Verna P.
Response from MDLIVE· Dec 7, 2020
Thanks for the positive feedback, Verna! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
The appointment was scheduled quickly and easily. The doctor was helpful and great.
By Dianne K.
Response from MDLIVE· Dec 7, 2020
Thanks for the positive feedback, Dianne! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I was in the middle of downloading the video app and my call was cancelled. Also, I had a bad reaction to the meds I was prescribed due to being given wrong meds.
By Elaine E.
Response from MDLIVE· Dec 7, 2020
Hi Elaine, we're sorry to hear that you encountered technical issues during your consultation as well as medication side-effects. If you would like to leave additional feedback so that we may help make your experience better for future consultations, please give us a call at (800) 400-6354.
