Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Called due acute sinus problems. Doctor was polite and listened to my history and she responded to my questions. Very satisfied!
By GARY S.
Response from MDLIVE· Jan 7, 2021
Thanks for the positive feedback, Gary! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Fast call back. Quick diagnosis and call to pharmacy for antibiotics. Much easier than driving to a clinic, worrying about COVID while sitting around in a waiting room. Highly recommend!
By SHAYNE A.
Response from MDLIVE· Jan 7, 2021
Thanks for the positive feedback, Shayne! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
MD LIVE is a great service! I will definitely use it more going forward. Great doctors and quick service!
By Lisa S.
Response from MDLIVE· Jan 7, 2021
Thanks for the positive feedback, Lisa! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Knowledgeable and listens to what I was saying
By customer
Response from MDLIVE· Jan 7, 2021
Thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Very good experience. This was first time using this site and had perfect results. Dr. Knew right away my symptoms. Will definitely use again if needed. Thank you Doctor who helped me.
By Helen P.
Response from MDLIVE· Jan 7, 2021
Thanks for the positive feedback, Helen! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
medicare from California is not accepted. I was charged $82.00 for a prescription for amoxicillin. The doc. a very ignorant doc, just to play safe prescribed amoxicillin to be safe and did not consider at all what would make me feel better. shame on you!
By J K.
Response from MDLIVE· Jan 6, 2021
Hi there, we're sorry to hear that the medication you received was not the right prescription for your ailment. Please give us a call at (800) 400-6354 and we'll be glad to help sort out your issue.
We have used this service twice now and the doctors have been good. The billing service/customer service is horrible. The first time I had to fight for months to get reimbursed a copay they charges me when we have a zero copay. This time I am getting multiple messages saying insurance and date of birth are I correct and they are charging me $55. Call customer service and they have no clue what is wrong. So here I sit getting 2 messages a day and no one to help me. And to your reply, called that number 4 days ago, person could not help me, asked for supervisor and was told could only leave a message and it would be returned in 24 hours. That msg was left on Sunday and it is now Thursday with NO RETURN call.
By PuraVida T.
Response from MDLIVE· Jan 7, 2021
Hi there, we're sorry that you're experiencing payment issues regarding your insurance. Please give us a call at (800) 400-6354 and we'll be glad to help you out.
Md live was perfect because we were able to be home and talk to a doctor for our daughter. We didn’t have to wait in a waiting room and when we were ready to talk I got an email.
By Valerie A.
Response from MDLIVE· Jan 7, 2021
Thanks for the positive feedback, Valerie! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
