Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Excellent customer service very efficient and knowledgeable with my medication
By DENISE H.
Response from MDLIVE· Jan 7, 2021
Thanks for the positive feedback, Denise! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
This was quick, easy and saved me several hours and risk of being exposed to sick people. I love this service. I've used it a couple of times and will continue. I appreciate BCBS of Illinois covering the cost as well.
By Julie W.
Response from MDLIVE· Jan 7, 2021
Thanks for the positive feedback, Julie! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Amazing service, Zonzy is one of the best therapists out there! Thank you for making therapy so easy and safe.
By Jenniefer E.
Response from MDLIVE· Jan 7, 2021
Thanks for the positive feedback, Jenniefer! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Absolutely a great service! Outstanding customer service. I was able to speak with a great Dr. Less than one hour after signing up! Even if you have medical ins. , this is a smart service to have. Reaching a Dr. After hours or on weekends can be tough. Not with MDLIVE! Can't say enough about it! Great pricing too!
By kathleen G.
Response from MDLIVE· Jan 7, 2021
Thanks for the positive feedback, Kathleen! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Highly Recommended! It was easy, fast and affordable and possibly the best medical experiences I've ever had. Within an hour, I completed the online questionnaire; had a virtual consultation & diagnosis; and the pharmacy called to say my medication was ready. I can't imagine anyway to improve the process!
By Mike M.
Response from MDLIVE· Jan 7, 2021
Thanks for the positive feedback, Mike! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I feel so lucky that MD Live is available to me through my insurance. I know I should have a primary care doctor but I don’t. I’m more of an urgent care person. But seeing a doctor without leaving my house is priceless. I’ve used MD live twice now and both times had positive experiences. Very quick visits. Very expected results.
By JP
Response from MDLIVE· Jan 7, 2021
Thanks for the positive feedback, JP! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
The whole process was fast and user friendly. The doctor who saw me listened to my concerns and he asked follow-up questions. He was personable and friendly. Excellent experience!
By BruceLindholm
Response from MDLIVE· Jan 7, 2021
Thanks for the positive feedback, Bruce! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
The process of making an appointment, waiting for it, and then having it was all very efficient. I felt like the doctor listened to me and examined all of my current symptoms and past data thoroughly.
By JOHN A.
Response from MDLIVE· Jan 7, 2021
Thanks for the positive feedback, John! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
