Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
This is the best thing right now. I knew I didn't have covid but knew I did need atb for a sinus infection.
By Angela M.
Response from MDLIVE· Jan 20, 2021
Thank you for the positive feedback, Angela! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
MDLive was so much easier than I expected. I have avoided using it for the last couple of years. This time I downloaded the app, a doctor called me, and my prescriptions were called in within 20 minutes! It was efficient and simple.
By Michelle
Response from MDLIVE· Jan 20, 2021
Thank you for the positive feedback, Michelle! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Dr. Silverstein was excellent. I felt like he was genuinely concerned and very knowledgeable. I had the necessary prescription antibiotic within hours... Very satisfied!
By Jennifer D.
Response from MDLIVE· Jan 20, 2021
Thank you for the positive feedback, Jennifer! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
The experience was good with one exception. The person who registered me over the phone, misspelled my first name, even though I spelled it out for her. Being a medical biller myself, I know how vital it is to get demographic information correct so the claims will get paid the first time they are filed so there is less stress for everyone involved. I ended up having to call customer support to have them fix my name because the MDLive web site would NOT let me correct the spelling of my own name on my own account. All this caused unneeded stress. Other than that issue, I found MDLive to be a very good experience. Saved me time and money. Most importantly, I could continue working while waiting on the doctor to call me back - instead of wasting my time and losing money on my paycheck by driving to the Dr office and waiting a long time to actually see/speak with the Dr.
By Marcia M.
Response from MDLIVE· Jan 20, 2021
Thank you for your feedback, Marcia! We're sorry that you had trouble with your information being incorrectly recorded. If you would like to leave any additional feedback or if you need any extra assistance, please give us a call at (800) 400-6354. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
The best experience ever and it was free to me. Liked the doctor alot, phone presence was exemplary. Quick analysis and treatment.
By Judith W.
Response from MDLIVE· Jan 20, 2021
Thank you for the positive feedback, Judith! We're glad MDLIVE was able to quickly help you in a time of need, and we look forward to helping you again in the future.
I have on several occasions utilized the services of MDLIVE. I have always been able to speak with a doctor within five minutes but usually within just one minute. The doctors are extremely professional and expedient. They send my prescription to my local pharmacy who notifies me when pickup is available. MDLIVE is an invaluable service that save me time in a waiting room and I don’t have to miss work.
By Christopher B.
Response from MDLIVE· Jan 20, 2021
Thank you for the positive feedback, Christopher! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
From start to finish the process was very easy. I spoke to the doctor within a few minutes of scheduling. He asked me a series of questions, I shared a picture during the scheduling which he was able to see prior to our call. It worked great! Had a script called in and that night I was able to get the medicine in my eye.
By Mary Beth S.
Response from MDLIVE· Jan 20, 2021
Thank you for the positive feedback, Mary! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Fast, convenient, very knowledgeable. Wait time is always last then as hour. Doctors are always nice and address all concerns.
By T D.
Response from MDLIVE· Jan 20, 2021
Thank you for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
