Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
I love MDLIVE! I GET SEEN QUICKLY AND WITHOUT THE HASSLE OF WAITING ROOMS AND RUDE PEOPLE. THE PHYSICIAN IS WILLING TO LISTEN AND PROMPTLY ATTEND TO MY ISSUE.
By Glenda F.
Response from MDLIVE· Jan 22, 2021
Thank you for the positive feedback, Glenda! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
The online doctor was very informative. I found this website to extremely helpful. Thank you so much
By SUMMER W.
Response from MDLIVE· Jan 22, 2021
Thank you for the positive feedback, Summer! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Experiencing severe lower back pain. I did not feel I needed emergency medical care but wanted to discuss with a medical professional on whether or not I should be concerned. I received a return call in less than 5 minutes from a doctor with suggestion to apply heat and alternate cold compresses.
By Lydia D.
Response from MDLIVE· Jan 22, 2021
Thank you for the positive feedback, Lydia! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
It was great! I prefer this option. I received a call back in less than 10 minutes. Doctor was amazing and helped me with everything I needed. He was kind and knowledgeable. Very grateful.
By Raz
Response from MDLIVE· Jan 22, 2021
Thank you for the positive feedback, Raz! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I called because I received emails that stated that my insurance had not been verified, even though I have updated it on the website. The MDLIVE rep was able to look up my account and confirm the insurance id # and she sent an email stating that she had confirmed the id#. However she wasn’t sure why I received the emails. I hope the issue is now resolved but I couldn’t be sure.
By Fancy P.
Response from MDLIVE· Jan 22, 2021
Thank you for the positive feedback! If you need any additional assistance regarding payment or technical issues, please give us a call at (800) 400-6354.
Great service as always. Thanks!
By Stephen G.
Response from MDLIVE· Jan 22, 2021
Thank you for the positive feedback, Stephen! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I had a telehealth visit with MD due to nausea/vomiting/diarrhea. The doctor was very kind. She asked appropriate questions and went over everything with me as to how to manage symptoms. She prescribed one medication to help with nausea. The visit lasted approximately 10 minutes. As soon as we hung up I had an email with a synopsis of what we discussed. I was very impressed with the efficiency of the physician.
By BEVERLY Y.
Response from MDLIVE· Jan 22, 2021
Thank you for the positive feedback, Beverly! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
The service I received was done perfect and satisfying. I need my medication that my primary physician did not obligated to. However MDlive provided me with. I’m in the process of changing PC. I was very disappointed that my PC didn’t grant me my prescription. It was only for my arthritis medication that I have been on for years and ran out. Why did I need to pay a copay for that. Plus couldn’t receive an appointment until 2 weeks. So thanks MDLIVE for saving me from some much pain.
By Deborah F.
Response from MDLIVE· Jan 22, 2021
Thank you for the positive feedback, Deborah! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
