Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Needed help and couldn't wait to go see the primary care doctor. Great service
By Skylerblueone
Response from MDLIVE· Apr 7, 2021
Thanks for your review! We're glad you had a positive experience, and we'll be here in the future if you need us again.
Excellence, thought provoking and a whole lot of common sense.
By Heidi R.
Response from MDLIVE· Apr 7, 2021
Thanks for your review, Heidi! We're glad you had a positive experience, and we'll be here in the future if you need us again.
Great quick service. online appointment and call from doctor in less than 5 minutes. Love this convenience.
By ROSE G.
Response from MDLIVE· Apr 1, 2021
Thanks for your review, Rose! We're glad you had a positive experience, and we'll be here in the future if you need us again.
Great Experience I have never used MDLIVE before this experience. I will absolutely use it again in a nonemergency setting. I received the help I needed without having to take off work and go to an office. Thank you MDLIVE!
By Crystal B.
Response from MDLIVE· Apr 1, 2021
Thanks for your review, Crystal! We're glad you had a positive experience, and we'll be here in the future if you need us again.
Got a call within 10 minutes to help me answer my questions. The doctor on was knowledgeable, kind, patient, and very helpful. She was able to send a prescription to my pharmacy before we even got off the phone. So fast and easy.
By Cody
Response from MDLIVE· Apr 1, 2021
Thanks for your review, Cody! We're glad you had a positive experience, and we'll be here in the future if you need us again.
MDLIVE is a bright spot in medical care. So often, I have to wait to see my primary care provider for non-urgent care and/or lose a chunk of my day waiting to be squeezed in. This was deterring me from calling as it is difficult for me to take time out of my work day to be seen. Not so, with MDLIVE. I was able to be connected to a doctor quickly without having to lose time off work. The doctor who assisted me was kind, asked great clarifying questions, and gave me the prescription I needed to fight off the sinus inflammation I was in pain with. I highly recommend MDLIVE!
By C. L.
Response from MDLIVE· Apr 1, 2021
Thanks for your review! We're glad you had a positive experience, and we'll be here in the future if you need us again.
Good experience, Dr was knowledgeable and helpful
By TIMOTHY B.
Response from MDLIVE· Mar 30, 2021
Thanks for your review, Timothy! We're glad you had a positive experience, and we'll be here in the future if you need us again.
Website is horrible, completely missed appointments due to their site not registering and no warning prior to appt that you needed a mdlive account specifically. Options to sign in with cigna credentials does work and send you in a loop. Terrible service
By Tyger G.
Response from MDLIVE· Mar 30, 2021
Hi Tyger, we're very sorry to hear that you experienced technical issues when attempting to log in. We would welcome the opportunity to discuss your experience in more detail. At your earliest convenience, please contact MDLIVE customer service at 1-888-632-2738 or email us at [email protected]. Again, we do apologize and hope we hear from you very soon.
