Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Super quick and easy to use. All of the physicians have been kind. Will continue to use.
By ARIANA C.
Response from MDLIVE· Apr 16, 2021
Thanks for the feedback, Ariana! We're glad we were able to help you in a time of need, and we look forward to helping you again in the future.
I CAN'T HONOR YOUR REQUEST IF I COULD REMEMBER THE INCIDENT.I WOULD GLADLY TELL YOU SO.I DON'T LIKE GETTING OLD.
By MRS. C.
Response from MDLIVE· Apr 16, 2021
Hi there, if you need any assistance with our services, please give us a call at 1-888-632-2738 or email us at [email protected].
MD LIVE to the rescue. Fast, convenient, and through my insurance company Free.
By Denise
Response from MDLIVE· Apr 16, 2021
Thanks for the feedback, Denise! We're glad we were able to help you in a time of need, and we look forward to helping you again in the future.
I find most staff try to help when I call but my main problems have been with the website and trying to simply confirm appointments. I’d rather not have to talk with people to have to explain the same problem/glitch over and over. I value my free time too much to spend it facilitating a broken or impaired software/ website. The provider is excellent.
By Jacqueline S.
Response from MDLIVE· Apr 16, 2021
Hi Jacqueline, we're sorry to hear that you've been coming across technical issues on our site. If you would like to give us additional feedback so that we can resolve these issues and make your experience better for next time, please give us a call at 1-888-632-2738 or email us at [email protected].
No problems, great job.
By Renee
Response from MDLIVE· Apr 16, 2021
Thanks for the feedback, Renee! We're glad we were able to help you in a time of need, and we look forward to helping you again in the future.
Bit of a glitch getting connected - ended up with an audio visit, which was ultimately fine. Being able to upload pictures of my concern without having to incur the expense and hassle of transportation to a clinic just makes so much sense, so I'm a big fan of the technology. Beyond that the Doctor was great - formal and to the point where he was required to be, but friendly and reassuring as he described my condition. Very Grateful
By Michael P.
Response from MDLIVE· Apr 16, 2021
Thanks for the feedback, Michael! We're glad we were able to help you in a time of need, and we look forward to helping you again in the future.
Great service
By Ulysses S.
Response from MDLIVE· Apr 16, 2021
Thanks for the feedback, Ulysses! We're glad we were able to help you in a time of need, and we look forward to helping you again in the future.
I was disappointed that I could not schedule an appointment to at least discuss a situation with a doctor because your "bot" determined it was something I needed to go to the ER for. I didn't. I scrounged and found some meds in my house and started taking them and this morning have determined I will not be seeing a doctor. While I understand virtual visits are not good for all things, I also think one thing this service should be for is a consult to determine how urgently a situation might need in person care from a physician. You know... maybe we don't need a $500 ER bill for an antibiotic because of a cat bite....or maybe it was warranted. It would have been nice to get that "triage" counsel from a medical professional instead of a bot.
By Vicky C.
Response from MDLIVE· Apr 16, 2021
Hi Vicky, we're sorry to hear that you did not have a positive experience utilizing our services. If you would like to give us additional feedback so that we can make your experience better for next time and resolve any issues you came across, please give us a call at 1-888-632-2738 or email us at [email protected].
