Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
This is an awesome resource!! I was needing nebulizer medication for my bronchitis.I spoke with the Dr within 10 minutes of my call. My medication was called to the pharmacy for my pick up.
By Lisa W.
Response from MDLIVE· Jun 29, 2021
Thank you so much for sharing your experience! We're glad we could help you get the medication you needed and hope you're feeling better.
MD Live is very convenient for therapy.
By Brent A.
Response from MDLIVE· Jun 29, 2021
Thank you so much for sharing your experience!
I love being able to access a doctor right away, especially when I already know what the diagnosis is and did not want to have to wait til the next day to setup an appointment at my primary care. I was able to get my daughter's prescription for pink eye, that evening.
By Michlelle A.
Response from MDLIVE· Jun 29, 2021
Thank you so much for sharing your experience!
Great service as always!
By Kelly M.
Response from MDLIVE· Jun 29, 2021
Thank you so much for sharing your experience!
My doctor experience was great! 5 stars When I called back to speak to nurse the nurse was not very helpful. She did not really listen to my concerns and she seem to escalate highly emotional situation. 1 star
By Jessica T.
Response from MDLIVE· Jun 29, 2021
Hi, Jessica. We're glad you had a good experience with your doctor, but we want to know more about what happened with the nurse. At your earliest convenience, please contact MDLIVE customer service at 1-888-632-2738 or [email protected]. Thank you so much.
Dr. Kwak addressed my problem empathically and professionally. He gave me clear advice and effective treatment.
By Frances F.
Response from MDLIVE· Jun 29, 2021
Thank you so much for sharing your experience!
The doctor did a good job. I wish she could prescribe more than the coughing "pearls", because those don't work at all. She gave good advice.
By BECKY G.
Response from MDLIVE· Jun 29, 2021
Thank you so much for sharing your experience and for your feedback.
I received a call back from the doctor in less than 10 minutes. He was very thorough and my prescription was called in immediately. Very happy with my experience
By Pam C.
Response from MDLIVE· Jun 29, 2021
Thank you so much for sharing your experience!
