Great customer service
Great customer service
By Craig K.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
271 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MaxPureCases is listed under Computers & Phones.
MaxPureCases (maxpurecases.com) has 271 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 151 reviews with 5 stars · Clear filters
Great customer service
By Craig K.
They were quick to respond and to resolve an issue that I had caused by ordering the wrong size of phone case. The resolution was above and beyond my expectations. I would definitely recommend this vendor.
By Greg H.
I bought the wrong phone case... I emailed them and they were quick to response and helpful. I got my new case for free (only having to pay for the shipping cost). I thought this was so thoughtful and kind. I will definitely shop here again.
By Tia Nguyen J.
Great customer service! They replaced an item I ordered by mistake with the correct item in a fast and cost effective manner!
By Illan K.
I ordered the wrong phone case and Max Pure Cases sent me a replacement for free. They were absolutely great!
By Holland
I had ordered the wrong case and had already got it out of its original packing, the company was understanding and was willing to send the correct case at a reduced price and let me keep the one that I had ordered by mistake. Super timely in response and greatly appreciated their kindness.
By Brooke C.
Great products and quick and friendly comms from the team when I had to contact with a query. Highly recommend!!
By Gayle S.
I can't say enough good things about this company. I had ordered the wrong size and not only did they get back to me right away they sent me the right size for a fraction of the cost. I had the best experience and will continue to buy things from them and recommend them to everyone I know. Companies like this a rare these days. Highly recommend them
By Debra L.