Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,025 reviews
MaximusSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Maximus is a mission-driven peak performance medicine company providing men and women with clinically proven therapies to optimize hormonal health, energy, and vitality. Through telehealth consultations, personalized treatment plans, and fast discreet delivery, we make it simple to access the care you need from home. Our programs are grounded in science and supported by a community of people committed to looking, feeling, and performing their best — at every stage of life. Whether you're addressing testosterone, metabolic health, or overall wellness, Maximus is your partner in long-term health optimization.
Maximus (maximustribe.com) has 1,025 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 837 reviews with 5 stars · Clear filters
Very helpful customer service team - responded quickly and efficiently to travel plans!
By Jonathan M.
Response from Maximus· Aug 31, 2026
Thank you for sharing that — making sure your protocol stays on track even around travel is something we're glad the team was able to help with. We look forward to continuing to support you, Jonathan.
The process was smooth. The doctor was available to answer any questions I had. I reached my goal in 6 months. I’m very satisfied with the service and would recommend
By Karen
Response from Maximus· Aug 31, 2026
Reaching your goal in six months with a physician who stayed accessible throughout is exactly the kind of outcome we work toward, Karen. We look forward to continuing to support you.
Excellent customer service. Natdiel was very knowledgeable and answered every question I asked.
By David S.
Response from Maximus· Aug 27, 2026
Knowledgeable support that leaves no question unanswered is exactly the standard we hold our team to, David. We'll make sure he hears this.
I love everything about Maximus, no hassle everything is done with class and professionalism second to none thank you for everything to do with my health.
By Percy B.
Response from Maximus· Aug 24, 2026
Delivering a seamless, professional experience that genuinely supports your health is what we work toward every day, Percy. We appreciate you sharing that.
Super positive experience really great doctors very proactive experience super open with their background I get open conversations about doing this what it meant long-term short-term only great things to say turning 50 this year if you’re not doing this and you’re an athlete, you’ve got injuries and you wanna feel young again you are missing one of the cooler things happening in 2026 being able to do this online AI data center is not so cool telehealth testosterone very cool.
By Joshua W.
Response from Maximus· Aug 24, 2026
Thank you for sharing that with such energy — open, proactive conversations with physicians who treat you like a partner in the process is exactly the kind of care we aim to provide. Turning 50 and feeling that way about your health journey is something worth celebrating, and we look forward to continuing to be part of it!
Medication os potent and works great TRT. Customer service is responsive and helpful. Dr response time is quick and answer any questions and concerns .lab kits are easy painless and return time is good
By Anthony T.
Response from Maximus· Aug 19, 2026
Thank you for the thorough feedback — effective medication, responsive support, accessible physicians, and a smooth lab process coming together the way they should is exactly the experience we work to deliver. We look forward to continuing to support you.
Excellent customer service. Whenever I have had an issue with shipping or a refund, the team has been responsive and eager to solve the problem. The products are also 100% as advertised. It is refreshing to deal with a company that makes customer satisfaction a priority.
By Ben V.
Response from Maximus· Aug 19, 2026
A team that treats customer satisfaction as a genuine priority rather than an afterthought, backed by products that deliver on their promise, is the standard we hold ourselves to. We appreciate you taking the time to recognize that.
Shipping was fast for a year. Left for a few months and ended up waiting after my resubscription. Customer service was able to quickly resolve the issue when I sent an email in, with a real person responding on the weekend.
By Nathan B.
Response from Maximus· Aug 13, 2026
A real person stepping in on the weekend to get things back on track is exactly the kind of responsiveness we hold our team to. We're glad it was resolved quickly and look forward to continuing to support you.
